Kevin M.
Fair prices on items that were in…
Fair prices on items that were in stock. And fast shipping

Ordering parts for your equipment can be frustrating and difficult. At TruPar.com, we understand that when a piece of equipment is down, your entire operation can come to a standstill. We have built tools to help you get the support you need, so you that you can get the correct part, and quickly! With real-time pricing & and availability and same day shipping for instock items, you can have your part in a matter of days. Our dedicated support team will help you locate the part you need for your equipment, and will assist you if you have any questions during the checkout process. We’ve incorporated tools like “Lists” and “Quotes” to make reordering a breeze. Our commitment to service, knowledge, and product availability has made us the premier source for materials handling parts online.
TruPar.com® (trupar.com) has 322 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kevin M.
Fair prices on items that were in stock. And fast shipping
Hebert C.
do not have the part
Cameron F.
Fast delivery. Great service.
Glen
great customer service
gabriel P.
item was amazing.
William H.
price availability quick ship
S. G.
Your customer service is excellent. I had questions and you had the answers. After speaking with your parts rep and finding the parts I needed, I needed to go back on the website to actually place the order. I was hoping the rep could take my order but he was unable to do so. While, not needed the extra step would have been fantastic, I still gave 5 stars as the service was exceptional. Thankyou!
Rudy E.
You didn’t have what I needed
Response from TruPar.com®Jul 17, 2023
Dear Rudy, My name is Sean McDonnell, and I'm the CEO here at TruPar.com®. I recently came across this review regarding your last order with us (Order No. 419892402), and I'd like to address your concern personally. I'm sorry you felt we didn't have the part you needed. From our records, you ordered 4 units of the OHB-250410-06 - BRUSH - MOTOR, which was shipped as per your order. It's quite concerning to learn about your dissatisfaction, as we strive to ensure that all our customers find exactly what they need when shopping with us. Could you please provide me with more details about the situation? Was there a specific part you were looking for that you didn't find, or was there an issue with the parts we sent? Your satisfaction is our top priority, and we're dedicated to helping you find the right replacement parts for your industrial equipment. Any additional information you can provide would be greatly appreciated so that we can understand and resolve your concern more effectively. You can reply to this email directly, or if you prefer, you can call us at our customer service number. We are here to help and value your business and feedback. We are looking forward to hearing from you soon. Best regards, Sean McDonnell Founder & CEO, TruPar.com®