Jennifer
FAST RESPONSE
FAST RESPONSE

Ordering parts for your equipment can be frustrating and difficult. At TruPar.com, we understand that when a piece of equipment is down, your entire operation can come to a standstill. We have built tools to help you get the support you need, so you that you can get the correct part, and quickly! With real-time pricing & and availability and same day shipping for instock items, you can have your part in a matter of days. Our dedicated support team will help you locate the part you need for your equipment, and will assist you if you have any questions during the checkout process. We’ve incorporated tools like “Lists” and “Quotes” to make reordering a breeze. Our commitment to service, knowledge, and product availability has made us the premier source for materials handling parts online.
TruPar.com® (trupar.com) has 322 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jennifer
FAST RESPONSE
Parco B.
We ordered and paid for 50 pcs of TY42423-33061-71 but we only received 49 pcs. ORDER NUMBER 418885087
Response from TruPar.com®May 24, 2023
Dear Mr. Betriebsmann, I am Sean McDonnell, the CEO of TruPar.com. I am writing in response to your review concerning your recent order of 50 pcs of TY42423-33061-71. I have looked into the matter personally and according to our records, your full order was shipped in two separate packages with UPS tracking numbers 1Z6908140324853497 and 1Z6224910309518368. Our records also indicate that both packages were successfully delivered and signed for at the front desk on April 14th. I understand the frustration that can come from receiving a shipment that appears to be incomplete. I would advise checking whether the second package might have been overlooked or misplaced. If you are still unable to locate the second package or if there are any other issues with your order, please do not hesitate to reach out to our customer service team directly at [email protected]. We are committed to ensuring your satisfaction and will make every effort to resolve the issue promptly. Thank you for bringing this to our attention. We greatly value your business and look forward to serving you better in the future. Best Regards, Sean McDonnell CEO, TruPar.com
Michael
The parts were delivered in a very timely manner. The parts were the correct parts for our machines. The website is very user friendly and is very organized. I trust TruPar and have nothing but good experiences.
Matt M.
I was able to order easily enough and the shipping was extremely fast! Got us back up and running the next day!
Carlos P.
It would be better if you ship to PR
Dylan S.
Good quality parts, Delivered in a very short period of time, would do business again.
Linas K.
Part was easy to locate online and fit perfectly. Very impressed with speed of delivery.
Michael
Product was exactly what it was supposed to be and showed up perfect. Placed my order at 3:00 in the afternoon and paid extra for overnight delivery. Package was at my door before 3 the next day! Very happy!