Lloyd
We had ordered our product through…
We had ordered our product through amazon and it didn't work. TruMedic promptly gave us a postage paid return shipping label and shipped us out a new one. It works great. Thanks so much!
Premium back massagers and TENS units available for home treatment of chronic aches and pains. Order direct via truMedic for huge savings and FREE US SHIPPING
truMedic (trumedic.com) has 20 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Lloyd
We had ordered our product through amazon and it didn't work. TruMedic promptly gave us a postage paid return shipping label and shipped us out a new one. It works great. Thanks so much!
surjit V.
It’s a long story but I will make it short . Trumedic neck massager was given to me as a good well but it stopped working after while . I emailed to the company and without any proof of sale or without any question or delay they sent me new machine. Which is even higher and newer model . Great company and great service. Buy without hesitation
Adam F.
I have purchased 4 TruMedic devices and been happy with all of them. I like them so much I have a massager for the office and at home. Unfortunately, one of the massagers had an issue. But I was very impressed with the customer support I received. They helped to trouble shoot and when the device was found to be defective they shipped out a replacement. The customer support and follow-up start to finish was very white glove. 100% would recommend to a friend and will buy from again.
C
This company is such a scam. I ordered a foot massager months ago off of Poosh link (Kourtney Kardashians) trusted brand go to website and it has been months and I still haven’t received my item or even a tracking number. I reached out to Trumedic costumer service by phone, email and instagram multiple times and no one has helped me or even responded!! Then a sponsored ad showed up for them on my home page and I started to see multiple people commenting on the ad complaining about the same thing I was experiencing, when I went back on there instagram page the comments had all been deleted. This company is such a fraud and I would not recommend anyone buying anything from them - no matter who is endorsing them (clearly those who are endorsing this company are unaware of their lack to deliver the actual items customers have paid for.)