truMedicReviews of trumedic.com

I’ve never experienced better customer service, and the product itself is a dream. If I ever have an opportunity to get a second chair, this is where I’ll go.

This company’s customer service is next level! After shipping was a disaster with Canada Post and my item was lost, they shipped a replacement item immediately that arrived within 48 hours. It’s not that common these days that a company drops everything to help a customer and it deserves to be acknowledged. Not to mention, their products are incredible and totally worth the purchasing. I have two massage guns and a foot massager and couldn’t recommend them enough!

I purchased a back massager over a year ago lost the electrical cord during a move. I contacted truMedic about options and was surprised ( and delighted) that a new one was immediately sent out to me…… no charge. I am so happy with with their customer service!

Great customer service!

I love the product. I need this massager. It helps me so much with my shoulder pain. I had an issue with it and George in customer service was amazing!!!! They immediately exchanged it for a new one. I highly recommend TruMedic.

I purchased a TruMedic InstaShiatsu+ massager on Amazon. Worked for approximately 1 month and then wouldn't work. Contacted support to see about sending the item back for repair. I was shipped a new product within a week. Not the customer service I was expecting but greatly appreciated!!

I had some problem with the massager and I got a quick response and treatment. Great company!!!

Happy to receive my massager from truMedic and be able to talk with them about warranty. Most helpful, competent employee. This is the best help I have received for my neck and back. Easy & quick to use with great results. Appreciate having heat with it too