TrulieveReviews of trulieve.com

I purchased two of the same got two different ones total different flower plus I had points I ask to use the boy said I didn't have anything well I do but you know what I have been using medical 2 years delta thca is just as good the flower is better the vape as well I don't eat much so no more card no need it's not good anymore!@÷2+2=6 😐

They poison their discarded marijuana with bleach and other chemicals knowing people are taking it and smoking it. This is criminal intentionally poisoning people and they should be sued and charged criminally!

Placed delivery order on 2/17/25, a Monday, Fernandina Beach store. They couldn't deliver until Saturday, 2/22/25. I called and canceled the order. Today, 3/1/25 I got a call asking if I was available for my delivery...12 days after I canceled. In my opinion, Trulieve is one screwed up business and has been for years. I have filed many complaints over the years with the OMMU about their inability to provide any modicum of customer service. If you place an order for pickup it is not unusual to sit and wait over an hour for your pickup. But now they've topped it with a 12-day delivery window. I spend about $400 a month on product and none of it goes to Trulieve anymore. Thankfully MÜV is a few miles up the road! I can't urge you enough to go somewhere else. Unless, of course, you like abusive behavior from a business

Absolutely horrible experience at the Orange City location! I am a new patient and the way that I was treated by the AGM Michael Rivera was despicable. Something so simple turned into a three hour ordeal and A DELAY IN PATIENT CARE!! He told one of his employees to come tell me while he sat in his office that he was not going to speak with me any further about the situation, just to call my phone ten minutes later repeatedly! And he only called me to then try to "talk" because I said I was calling corporate! He was rude, never expressed any empathy, and just a disgusting person!! I will never be back to this location, I will drive the additional 20 minutes to go to the location in Sanford! Literally, my situation could have been resolved by just suggesting I go to a different location since they were having IT issues. HE SHOULD NEVER BE ALLOWED TO TOUCH MEDICATIONS AGAIN OR INTERACT WITH ANY CUSTOMERS! He deserves to stay in the back so no one should ever have the displeasure of being in his presence because he doesn't want to help you anyways.

Went to Chandler for a couple Liiils and Brix, they had the vapes 50% off. They were charging full retail. Mint, Stiiizy had them advertised for 14, trulieve charged me 23.50. That’s not on sale. They inflated their “retail” to full list price and the 50% off dropped it to regular retail. Last time I purchased from Tempe I got them for 13.50 a piece. Lesson learned, probably won’t come back to this location .

Sad business, closing a much needed location for many patients! Oh but you don’t consider us patients…just dollars

They are always severely understaffed and the wait time is enormous. No one greets you the waiting area is always full. It’s just a poorly managed place.

Made a 2nd attempt to place a delivery order giving the benefit of the doubt as things happen from my first attempt. Nope even worse this time. At least the first time they called. Today my order was suposed to be delivered. I was reaching out to get a time as they provide 7a-8p which is crazy. So I reach out and was told my delivery date if 2/5 is now 2/12. And good thing i reached out. Freaking ridiculous glad I didn't sit all day waiting for someone to come and never come. Can't even give courtesy call. The rep was rude and condescending telling me glad I called to find out my order status. This place is a joke. Do not waste your time or money.