TrulieveReviews of trulieve.com

In the beginning I tried to order every Sunday from Trulieve Brooksville for my senior discount. Every Sunday there is nothing for me to buy and when I did order, the order was canceled or I was given a lower THC version of the product I ordered. Poor management and poor business model is the only excuse. There is a very large network of informed senior patients that will be sharing their experiences with others on a social media platform. You will always make money but if you continue to treat seniors and others the way you have been, you will always be on the bottom. New Dispensaries are opening soon in the area. MUV and Surterra are so much nicer than Trulieve.

They never have product and the CEO is involved in a criminal investigation with the FBI for the poor environment in which the plants are being cultivated. Plus there is recent evidence out there that the actual patient consultants are running a side business selling the high THC products to others that are not patients.

This says everything I wanted to say & with less animosity. Terrible customer service ever! There customer service SUCKS!! I don’t understand how TRULIEVE being a bedside manner side of the industry can have such a terrible service for dying patients. I understand any business with a direct extension to a patient livelihood should give the patient the bed side manner they should for NO REASON lack. Tell me if the industry does not support me, why should we promote it? Why would a patient in dire need for help go to you guys to receive anything but help? Why support an industry that in the long run does not have my best interest. Are the people at the dispensaries high while on the job? Is that why they can’t even organize the order of patient entry? Furthermore if I’m just picking up, why am I doing a long wait?? Quite honestly before marijuana becomes legal federally, a further investigation of how the dispensaries are running is of more importance because after my last 5 trips to your store I have firmly decided that I much rather deal with an anesthesiologist and pills than with ignorant suggestions, apologies and what is worst lack of professionalism which you all should be ashamed of after having patient spend more than the regular specialist visitation. Furthermore your patients are your livelihood, let hope you guys don’t get reviewed by people who have the power to close that place, maybe some food for thought

NOPE Never a good experience, the staff seem very uneducated and just blast music loudly. They are all slow at counting money and this company operates like a methadone clinic, not a medical facility, beware!!!

You place an order early in the morning, get a confirmation number, wait all day for it to be ready, then get a late afternoon call that nothing in your order is actually in stock. No other dispensary is run this way. Choose anywhere else.

Bottom line is there's no inventory. The company should be embarrassed. All of the people who work there are very nice.Today I place an order at 8 AM for a bud, I get a call at 3 PM that they sold out. So you’re telling me that I made the order at 8 AM they didn’t said they didn’t receive it but I have a confirmation number that I did probably sold whatever they had in stock in store. Good thing that they call me before going over if Not things wouldn’t end good. Honestly I like the product. But you guys got to work on your inventory and what online and what’s not in stock. I really hate using your website. If I had to recommend more people I would hesitate because you guys have a lot of downs & ups. this is the second time that this happens to me and I’m not very please.

This is without a doubt the worst dispensary organization that I have ever dealt with in my entire life I feel as if it is ran by a bunch of incompetent middle schoolers The website is consistently off from what is actually in stock on their current on hand inventory which causes extreme inconveniences when you are trying to find a certain product and the only location that you can find that product is 30 minutes away from your house just to get there to find out that the product is not actually in stock does true leave give you anything for your inconvenience know if they do not they chalk it up to oh that’s just something we deal with how hard is it to chain-link the inventory to the online store I don’t understand as soon as something is blocked online it should be immediately taken out of the inventory as soon as something is bought in store it should be immediately taken out of the inventory there should be a barcode and it should be stand and this problem should not happen but it does happen consistently at least three locations that I go to again worst company I’ve Ever dealt with

New Port Richey Trulieve is slower than my 110 year old grandpa. Even if you wake up at 7am to make an online order you still have to wait 2 hours when the wait time on waitly is 8 minutes. I was number 2 on the list for 45 minutes until I was dropped to number 10 and had to wait another hour. Not professional at all.