TrulieveReviews of trulieve.com

Never fails and I am so done. They advertise one thing and when you arrive to the dispensary they substitute the items. I do not shop for a high - I shop for medical purposes and what I select is what I need for my pain and my conditions. It’s inconsiderate and bad business practice.

The worst delivery out of all the dispensaries. It’s atrocious. They say we can’t make it today but be there in two days. Come to find They restock the inventory not one call or email. No help from the phone or internet contact who said I “I can’t do anything..” they never delivered or contacted me to reschedule. You want to treat your consumers like dirt in this economy be my guest.Too much completion to be this disorganized this late in the game.

It has happened multiple times. They will advertise product with prices and include discounts such as "purchase $100.00 and get 25% off or $150.00 and get 30% off, etc. When you meet these criteria, then all of a sudden, the products you have purchased are not included because "this item is on sale, this vendor is not included, this is Cultivar, etc., etc. It is starting to feel like a scam!! I will be looking for other dispensaries.

There office in Riverview FL. Extremely slow even with no one in the lobby. Horrible wait time unlike the other stores. I had to wait over 30 min with no one in the lobby. Definitely this office needs help this is a Horrible experience every time I have come. I will definitely be for to the other store it is worth the extra mile.

I order on line for the Fort Lauderdale store and it still takes 30 to 40 minutes to pick up the order placed the day before. Employees are clueless. They don't even know what the advertised discounts are. Then they never give you the discounts. BEWARE!!!

Absolutely horrible experience... Again and again. I've went multiple times. Staff lies to you, tells you about all the discounts until you get to the register and then magically the discounts disappear they charge you full price and then refuse to give you a refund because you don't qualify. Also a bait and switch goes on there, advertise really good prices until you get there and then tell you that is not available pushing the client to purchase something more expensive, which you do because you've been waiting out in the waiting room with a mask on for a half an hour or more. Total thrift store experience, with ignorant people getting a kick out of controlling your every move.

This dispencery is the walmart of them all. All the staff cares about is that you wear a mask. Customer service sucks and the potency of there products is not accurate. Not to mention the cretins that are there to allegedly serve you.

My first time at Trulieve was great! That ended after you leave. They make promises and "lip service" while you are there. You will quickly learn that they don't have much inventory (especially sale items) and delivery can take 20 phone calls and over a month after they claim only two days. YOU CAN GROW IT YOURSELF FASTER AND HAVE BETTER PRODUCT! The phone service is horrible! The wait time is very long, the agents give the lip-service, and often "drop" the call and you are back at the back of the line. Please consider the competition across the street. Good luck!!!