TrulieveReviews of trulieve.com

I am getting sick and tired of going to this dispensary and not getting what I ordered. I place my order according to THC content and every time I do when I get there. I end up getting something with much lower THC content. IF I ORDER SOMETHING 25% THC THATS WHAT I WANT NOT 18.5% THC. I WILL NEVER GO TO THIS DISPENSARY EVER AGAIN!!!!

Trulieve doesn't honor Express pick-up time. The wait can be up to three hours. I've checked-in in advance several times, told my order would be ready in 18 minutes, arrived in 15 minutes & told I missed my pick-up time, then put at the back of the line. Only go there if you have all day.

This review only pertains to one location in Pensacola on Davis Highway. I placed an order in the morning and received an email in the afternoon that my order was ready. I made the 40 minute drive over to Pensacola and get there and I'm told to get added to the waitlist...my wait was going to be 78 minutes! What? I waited 50 minutes with 6 people ahead of me when I checked in. I finally went inside to ask what the point was to place an online order only to sit for almost an hour. The front desk staff was RUDE and basically said "yep, you've waited 50 minutes and you're going to waiting another 50." So the manager came out and I very nicely asked him about the process (this was my first time picking up at any Trulieve). Manager comes out with a smirk on his face and basically tells me there is one person working in the dispensary. Two people working the front desk, manager doing God knows what, and 1 person handing out the orders. Time for new management. I canceled my order and went to a different location which got me in and out in 10 minutes without me having to place the order ahead of time.

When I take the time after being up at 4:00 a.m. working for 9 hours standing on my legs cutting hair on a Sunday and go in to spend the hard-earned money that I just made and they don't honor their military discount or their senior citizen discount they used to always honor it on Sundays but now not anymore it's not even worth going up there and then they try to always force you to buy something that you don't want by by putting it in oh well here we just replaced it with this no that is not what I ordered that is not what I wanted and that's not what I asked for just for their juveniles employees to get extremely offended raise their voices and start yelling at you as if you're the worker and they are being inconvenienced by you being there. And showing you have something online allowing it to be ordered and then not having it there it's kind of like bait and switch. I would be happy to buy more but I want my military discount and I want my senior citizen discount if I take the time to go in on Sunday after working 9 hours without sitting down at all but I guess you don't want my money.

The Crystal River dispensary never fails to be unorganized and chaotic. No matter what time or date you go, they always take forever to dispense your order. express or walk-in. It’s a total waste of time to place your order online because they’re going to serve walk-ins before those of us who placed an order earlier.

This is the second time I ordered delivery from true leave. I will never ever do it again. The first time they were late a few days late getting there. I want to pay them with my debit card and they said I had to pay by cash so I said the h*** with you truly and the guy left. I just ordered 3 days ago it. Was? Supposed. To be? Delivered today Saturday between 7 AM and 8 PM. I have not heard a word or gotten update or anything but I'm never gonna order from them. Shame on you truly whoever is in charge of your delivering needs to see replace by somebody more competent. I would also like to add that they're chat services and customer service. It's so backed up you have to wait forever to talk to someone very frustrating.

ZERO STARS / ABSOLUTELY THE WORST DISPENSARY BRANCH OF ANY COMPANY IN THE ENTIRE TREASURE COAST. MARTIN, ST LUCIE , OR INDIAN RIVER COUNTIES. ridiculous long wait time - 40 minutes to 3 hours. totally incompetent staffing. not honoring sale prices. just 100 % completely horrible service. avoid like the plague. Many other companies in the 3 county treasure coast. strongly advice going to 1 of them instead. or any other TL branch EXCEPT for this one . shopping here is a total nightmare. putting it mildly .Muse Live Budder 1G - MBR SKU 41690 Member Berry - Hybrid SALE $27.50 Regular Price$55.00 THIS IS COPIED RIGHT OF THE WEB SITE AT 1051 A.M. !!!!! THE incompetent IN THIS STORE REFUSED TO HONOR THE OBVIOUS SALE PRICE BECAUSE THE STAFF IS 100 % INCOMPETENT !!!!! AVOID THIS PLACE LIKE THE PLAGUE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the 18 year old pudgy 5' tall woman with the purple / blue hair and glaases needs to be fired. she is rude and completely incompetent as to whats on sale ! see above. item WAS on sale day before for 35, but TODAY AND STILL ON WEBSITE THAT 55 NORMAL PRICE REDUCED TO 27.50 BUT THIS IDIOT WOULD NOT EVEN LOOK AT HER OWN STORE WEBSITE. completely and totally incompetent . no other way, or milder way to put it. Trulieve FORT PIERCE.

Trulieve Seems like many of my purchases have been style products. hardly a smell coming from the jars. Also, everything seems to me like hybrid rather than Sativa or Indica. Does anybody else experience this issue or am i nuts?