True NutritionReviews of truenutrition.com

I’ve been using them for many years. Every so often you have a problem with them. My recent order 3lbs from California to New Jersey order creation to receive 15 days with 10 of them on shipping. I emailed them about this today. Took them most of the day to get back to me. Their response from a Morgan Whitney thanks for your feedback and sorry

I'm writing this because it's been three weeks since I've put an order for True nutrition protein. I am now rooting for it to stay on the road "shipping" to me as long as possible. Why would I want that? Because I often imagine my bag of protein traversing the US like Frodo heading for mount doom. A slow perilous journey. I'm proud that my protein will be three weeks, perhaps four or more, on the road surviving battles with orcs, wizards and other unimaginable dangers before (and if) it gets to me. After all, what else could be slowing down a shipment inside the continental US for almost a month if not adventure?!? I hope to meet my adventurous whey protein some day. Until that day happens I will think of my protein and tell my grandchildren about the protein shake I waited a lifetime for. About what that bag of potential mass gain stood for. Maybe once I'm long and gone they'll receive this valiant bag of whey protein! It'll tell them tales of survival, romance, and grit! And it will avenge my death and my honor!

No matter how many times you unsubscribe, and no matter how many times you reach out to support, they will continue to send you promotional and marketing emails. They do not care about you as a customer or the customer experience. It doesn’t matter how many hundreds of dollars you are spending with them. The last time I reached out about being removed from the email lists, the support agent canceled my subscription without notifying me. That felt intentional and personal.

I’ve been using the Whey Protein Isolate Cold-Filtration unflavored protein for a couple months. In general, I hate protein shakes but I have to supplement to meet dietary needs. I prefer to use unflavored products and mix them with whatever flavors I want. A scoop (30g protein!!) dissolves completely clear in cold water. It does not feel bulky. I have even added a scoop to a muffin recipe and crepe recipe (it dries things out just a little so adjust recipe accordingly). My favorite way to get a 30g protein boost is to mix 1 scoop with about 1/4 C water or oat milk, dissolve completely, and add coffee. It’s like drinking a latte. A lot of the negative reviews involve poor service but I haven’t had reason to tap customer service.

I got the orange creamsicle flavor and it had the most awful taste. I had my friend try it and she also said she had never tasted anything like it. Customer service said I had to pay for shipping and the bag had to be 60% full. If they are sending out products without tasting the batches to customers, they are going to keep loosing customers. No wonder why they dont have a review section on their actual website. I DO NOT recommend this brand.

Awful customer service. Just really sad to see a company go so sour. The customer service is as bad as it gets while trying to pretend they care. Orders are constantly wrong or late and they never refund or send the package priority for their mistake. Pathetic discounts and empty apologies. I have spent thousands and yet they give products away to insta fit people who don’t even care about the product they just get it for free. Garbage customer service from a garbage company.

I ordered with CranPlus pea/cranberry protein combo with Chai Latte stevia flavoring and a protein enzymes boot. The powder shipped quickly in a sturdy mylar bag. My powder is delicious - tastes just like a latte, mixes well with water, and is tolerated well. My only wish is that True would offer a cane sugar option as an alternative to stevia or sucralose. With that said, I appreciate being able to customize my powders, it makes all the difference.

I have placed many orders with them for over 10+ years and the customer service has become terrible. I placed an order on Monday and Tuesday I got a BS email from them that is a LEI, the order has NOT shipped on Tuesday, not Wed ,Thurs, but actually 5 FIVE days later on FRIDAY!!! I called TN on Thursday to see what was going on with my order and why the deceptive email/tracking #. First, when the WOMEN answered the phone I had to ask if this was TN. She is unprofessional by not saying that this is the company but when I asked if this was TN she was MS. ATTITUDE and said "well Yea who did you think it was". NO ONE can tell who it is UNLESS YOU answer the phone identifying the company, What a STUPID answer girl.Useless snowflakes for sure lacking in every sense. SHE had all the excuses and a poor ATTITUDE again, her specialty. I asked why the fake shipping tracking #is she said its their policy???? I had a simple order, no special blends, as she mentioned but it is obvious that TRUE NUTRITION IS NOW A F-ed up COMPANY that they have now perfected and will never give them my money on will not recommend to anyone again. The usual we get too big to give a dam about the customer. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ is all they are about.