True Link FinancialReviews of truelinkfinancial.com

I made a couple of mistakes when first using True Link and the help I received was incredible. It was a very rapid response and the individual was extremely knowledgeable and courteous.

My wife and I are responsible for a mentally disabled adult. True link is the perfect way to dispense her social security money and to ensure it is not used poorly and to monitor her usage. She finds it very easy to use. When she lost her card, it was easy to disable it and acquire a replacement card

I was shackled with a TrueLink card because I have an account with Alpine Gold ~ for some reason, Alpine thinks this is a useful card and company for their clients to use to conveniently spend some of their precious metals investments ... it sounded good to me ... until I finally tried to use it and I will say I don't think I can be more frustrated and dissapointed with the experience. Zero reasonably posted information about spending limits and a grossly minimal feature app for consumer use~ uttlely frustrating indeed. I am of sound mind (so far.. and I am grateful for that) and I don't need a bank controlling my funds so rigorously as TrueLink does ~ The restrictions and spending limits are atrocious. I called and complained and they blamed it on Visa ~ excuse me.. I use Visa on several accounts and I know you are just making it up here... not a happy or professional conversation. I don't like Smug people much but apparently TrueLink loves to employ such folks for their customer service. I've complained to AlpineGold about this as well ~ I guess if you are quite old and loosing your faculties then Trust Link is a useful thing... but the only befuddlement I have at present is why Alpine Gold would offer and promote such a useless and frustrating Card for their clients.

As my father aged he needed supervision over his finances as he was becoming forgetful and vulnerable to scammers. But he desperately wanted a credit card for peace of mind. True Link was the perfect solution. He could have a credit card and we could control how he used it and the amounts he could spend. It worked perfectly for us. It’s very easy to manage and their customer service is very responsive. My only complaint was that they don’t issue cash onto the card instantly and you can get stuck on weekends if you don’t anticipate spending. If my Dad called on Friday that he needed more money, I couldn’t get him the funds until after the weekend. Easy enough to work around this issue, but it required my attention. I absolutely recommend this card and was so happy we found it.

I have been with Truelink for several years, and the few times there was any questions or concerns, the customer service representative has always been extremely helpful.

True Link financial services has ended my soul security nightmare I value True Link financial services helped me wake up from a financial crisis thank you for your support and amazing aseting me thd financial crisis k have bin experienceing thank you!

Great service, especially for Representative Payees that need to keep track of multiple clients and their funds. Very excited features that help make transfering and access to funds very simple for clients and staff that assist them.

True Link does exactly what it claims to do, and does it well. We can provide help to a special needs relative in a controlled and documented manner. It’s also very convenient for the recipient, and can be set up to not interfere with their eligibility for benefits.