Samuel S.
Customer service was excellent
It took too long to ship and the chips didn't work.However, the customer service team was excellent and gave me a full refund. I would definitely buy from them again.
Response from True Image USAug 4, 2025
Hello Samuel, Thank you for your important feedback. We will continue to work hard to improve our products and services. And we sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team at (855)412-1136 or send an email to [email protected]. Our customer service team are ready to help you. Your 100% satisfaction is our goal! Best regards, True Image Customer Service Team



