TrueHostReviews of truehost.com

Resolve my pending issues as promptly as possible. Your downtime and inability to access my website is causing me to lose money. Issues with case number 8282950 and 9252322

So far so good, their services look decent, and prices are comparatively fair.

Emmanuel was very prompt and timely, he offered a swift and warm customer assistance and did a really good job

Talking to one of your customer care representatives who handled himself professionally and good communication 👏, shout out to Emmanuel

Today I called Truehost regarding my domain. I immediately got served by Emmanuel, he actually went ahead and reassured me that it was just a matter of minutes and true to his words my renewal domain is live. The service was Magical.

My experience with Truehost has been extremely disappointing and frustrating. From the beginning, the service has been unreliable and the support has been very poor. Issues that should have been simple to resolve were left unresolved for long periods of time, and in many cases the support team either gave vague responses or stopped responding altogether. I repeatedly experienced technical problems with my hosting service, and despite contacting support multiple times, the issues were never properly fixed. It felt like I was constantly chasing answers instead of receiving real assistance. For a hosting provider, reliability and responsive support are essential, and unfortunately this has not been my experience with Truehost. What made the situation worse is that problems were often acknowledged but never actually resolved. As a customer, that leaves you feeling ignored and misled. Based on my experience, the service did not deliver what was promised, and the support system did not provide the help needed when things went wrong. This has been one of the worst service experiences I have had with a hosting provider. I would strongly advise anyone considering Truehost to do very careful research before committing to their services. They offer cheap rates but that should say it all.... I am returning to my old service provider where i never had issues

Response to my request was very poor

Great experience. Customer support is prompt.