TrueHostReviews of truehost.com

Am very grateful for TrueHost. The support team is doing great. Everything is working fine.

they are a very bad hosting, zero technicalities, server always down, when they can't fix an issue they leave you and stop replying, please don't use them, you will regret and leave after a year

Warning to all webmasters. Stay away from Truehost.This hosting company Truehost cloud is the most useless unreliable company . This hosting company offers cheap and good for nothing services. Very bad customer services. They terminate customers account anytime without notice. Very poor hosting Several bad experiences. Last year domains of one of the client I managed was about to expire just one month left , I paid for renewal this useless Truehost failed to pay ICAN to renew that domain until that domain expired and After several lawsuit threat it took Truehost almost 2months to claim this domain back .This is an eccommerce website which was already thriving and making good sales. The user was out of business for that 2month. They also terminate users account anytime they feel like without informing the user.no top hosting in the world does this. Godaddy hostgator namecheap hostmetro google cloud none will ever do such. Hosting companies will notify users first if their is any issue and give the user time to fix it and if user fail to do so they will then take necessary actions. 6 month ago the same Truehost terminated a user account without notifying the user.the user cannot download his backup files from the server because they will block access to cpanel and admin page. Just because they claim the user website was hacked. Imagine if it was a bank or a top company and they need to get most recent backup files.it means they will be doomed. Another bad experience is the Truehost and most of its staffs are fraudsters and scammers. Once you sign up with them. They indirectly access your cpanel, create several emails and start using those emails to spam several people. You can login to your cpanel and just find out that several emails accounts you didn’t create are showing up on your mail section under your subdomains. Another bad experience is this . They can move you to any server anytime without notifying you. Their staffs are inexperienced and incompetent staffs, when they move your files to other servers in most cases your site will be offline forever if you are not careful because they don’t even know how to move files properly. 404 error will show up while visitors are trying to access your page. They won’t point files to correct folders in most cases. Please stay away from this hosting. This is an honest review

Took down my site and redirected my domain to another site, I was giving complaint to their CS that my account was hacked only to fine out it was abuse department. No notice, no email reply, no reason given worst of all my site was redirected.

The customer assistant just fix my problem within a blink. I appreciate the help I get from the customer service

Bad Hosting Service. Attention moderator and every person reading this review, This guys are operating completely outside the ethics of web domain and hosting service. I purchased a domain name and they would not want me to change the nameserver of the domain l purchased. Ordinarily like with all web hosting and domain service provider, when you purchase a domain name you can choose to use the domain name at any hosting service provider or hosting plan you deem fit to use. But in the case with this bad hosting service provider, they lock your domain name. I have been experiencing series of bad customer service along with interrupted and unreliable bad hosting service with this host. I will never recommend their service to anyone. Moreso, they are operating in the cloud with no verifiable office presence and no physical contact details, (i.e phone numbers), tantamount to disappearing anytime. I have started making arrangement to bring them to book since they have decided to continue extorting money from people in my country and offering these form of bad service with bad WhatsApp customer service while using a local bank for public collection. They are prone to make your website to disappear anytime and will insist that you pay them to try to recover it. Several a times l had other issues like losing my hosting account to someone else without my consent, my domains removed from my hosting account and replaced with strange domains. In the first place where does this form of rubbish happen in domain hosting anywhere in the world? Bad service. Bad customer service, unreliably interruptable bad hosting service. Stay away.

Poor support personnel. The server went down for almost 48 hours and still counting..... I have never met such a downtime in my life. They are great until you meet a technical support querry.

Customer satisfaction is very high at True Host Cloud. Their 24/7 support is unmatched and their services are simply the best, most affordable and efficient you can find anywhere on the web. I am a customer and I recommend True Host Cloud to anyone who deals in efficiency and quality.