customer
Perfect..
Perfect... issue was resolved immediately
Response from TrueHostMar 13, 2025
Hello, Thank you for your review. You are welcome.

Globally trusted Webhosting Company offering Simple and Reliable Managed Databases for Apps and Mission critical Systems. Truehost presents Highly Scalable, Fully Managed MySQL with Automatic failover and Free Daily Backups at a transparent pricing.Register almost any Domain names at the Best Prices in US and Canada. Register .xyz from $0.99 .com, .net, .us, .co.uk, .ca, .cn, .co.in, .ke .in, .co.za, .co.ke, .com.ng
TrueHost (truehost.com) has 631 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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customer
Perfect... issue was resolved immediately
Response from TrueHostMar 13, 2025
Hello, Thank you for your review. You are welcome.
Alexander N.
I had an SSL issue, and Charity came to the rescue faster than a CDN caching my site! She diagnosed the problem with the precision of a seasoned sysadmin and had my website secured before I could even finish my coffee. 🔐☕ No endless troubleshooting loops, no "have you tried turning it off and on again?"—just pure expertise and swift action. If SSL certificates were superheroes, Charity would be their chief architect. Thanks for the stellar support!
Response from TrueHostMar 13, 2025
Hello Alexander Waya, Wow! What an incredible review! We're thrilled to hear that Charity provided you with such swift and expert support. You are always welcome.
kimani S.
Yes, I had written a positive feedback on Charity and Truehost hoping my feedback will be resolved on the stipulated time she had promised. Bought their services 3 days ago, been complaining no help. Just being swapped from one agent to the other by a bot who replies the same reply, so far 5 now. No one has solved the problem. I really regret getting in touch with them. Truly, Truehost is not true.
Response from TrueHostMar 13, 2025
Hello Kimani Stanley, We're sorry to hear about your experience. We're also glad you allowed us to improve things through calls and tickets. We are glad that your site is working and we are still monitoring to see if there are further issues. Thank you for your patience and feedback.
Robert E.
I enjoyed the quick response time for issues raised. All the customer care representatives, such as @Charity, were really helpful and patient.
Response from TrueHostMar 7, 2025
Hello Robert Edward, Thank you for sharing your experience with Charity. You are welcome.
Sam
Peter was very helpful
Response from TrueHostMar 7, 2025
Hello Sam. Thank you so much.
Dishon W.
I got the assistance I needed in a good way and Francis was so helpful, patient, and understanding
Response from TrueHostMar 7, 2025
Hello Dishon Warambo, Thank you for sharing your experience.
Pesca
Audrey just helped me solve a frustration around not been able to access my Cpanel, he was calm, and kind in responding to my complaint.
Response from TrueHostMar 7, 2025
Hello Pesca, Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you with your cPanel access issue calmly and kindly. Your satisfaction is our priority! You are welcome.
Joseph W.
Charity replied promptly and with enough information to guide me on my way.
Response from TrueHostMar 7, 2025
Hello Joseph Wamwaki, Thank you for your feedback! We're glad to hear that Charity provided you with prompt and informative support. We'll be sure to share your appreciation with her! You are welcome.