Hellen
I was scammed
I was scammed. Truegether has a third party seller that engages in bait and switch tactics. My friend is a singer and wanted very specific, hard to find throat lozenges in a specific package. The seller made it seem like they had the hard to find item in stock by a using stock photo on their website instead of using a photo of the actual product in stock. The seller then sent the substitute item which wasn't what I wanted. I paid a premium for the item plus high shipping because I thought I was getting the original hard to find item. Instead I got throat drops that I could have purchased at any Walmart or Target for $5.00. TrueGether let the seller decide if I should get a refund and of course the seller said no. This is a classic bait and switch scam and I am very surprised that TrueGether let them get away with it since they have their reputation at stake as well.
Response from TruegetherSep 18, 2021
Hello, We apologize for the inconvenience caused to you. We got in touch with the seller on your behalf and found that they delivered the actual product as shown in the listing. If you still find any discrepancy please mail us the link of the listing we will check it and get back to you. Thanks, TrueGether Support



