Truegether Reviews | Read Customer Reviews of truegether.com

TruegetherReviews of truegether.com

4.0367 reviews
Malls & Marketplaces
98 Paget Ln, MASSAPEQUA, New York

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Truegether

About Truegether

Buyers:TrueGether is a social marketplace. It is a no fee e-commerce platform to offer buyers the lowest price they deserve.Sellers:It is a simple platform to increase eCommerce sales for sellers.We are adding lots of interesting features on top of the no fee marketplace which allows businesses to focus on core business. We take care of increasing sales, reducing cost and reducing work.We increase our reach to millions of shoppers with AI empowered campaigns by publishing products to different advertising channels like Google Ads and Bing Ads. We try different prices and marketing budgets to generate maximum sales at the best ROI for our sellers.

Truegether (truegether.com) has 367 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: truegether.com
Website: truegether.com
Category: Malls & Marketplaces
Location: MASSAPEQUA, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Truegether reviews

Showing 72 reviews with 1 star · Clear filters

Selina A.
May 29, 2026
If Wish and Temu had a baby!
Rubbish customer service, takes 5 working days to reply. It's 2026 get your act together, Looks and feels like it's a one man band with a side hustle running this. Google mapped the address and it's some random house with a car on the driveway! Truegether... if Wish and Temu had a baby... Keep the money, you can upgrade that Toyota Corolla!
Response from TruegetherJun 5, 2026
Hello Selina, We highly apologize for the inconvenience caused to you. We value our customers and ask you to please feel free to continue providing feedback about our services. Upon checking in our records we were unable to find any information associated with the details you provided, could you please send us your Transaction id or registered email address so we can look into this. We look forward to giving you the best service possible. Thanks Truegether Support
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Pedro R.
Apr 30, 2026
Brought 2 baseball jesey from…
Brought 2 baseball jesey from Truegether website No confirmation number order number nothing took the payment though. Still waiting on Jeseys .
Response from TruegetherMay 5, 2026
Hello Pedro, Thank you for your feedback, and we’re sorry to hear about your experience. At the moment, we’re unable to locate any order associated with the email address provided. To help us investigate this further, could you please share the correct email address used for the purchase, a screenshot of the transaction, or the order confirmation number? Once we have these details, we’ll be happy to assist you promptly. Thank you, Best regards, TrueGether Support Team
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Shawn W.
Apr 7, 2026
Bad Customer Service
I would give them zero stars if I could. I inquired if I could customize a jersey they had for sale and they replied by saying, "Contact the seller." I replied by emailing them back and saying I used the Contact Us button on the bottom of the webpage, which leads to a Contact Us page. I then filled it out and sent it. They replied and asked for me to provide them the listing link to said jersey. I did that and again received an email to contact the seller directly. I replied that nothing on the listing page suggests there is another seller of the jersey than Trugether. I have yet to receive a reply from Trugether. How are you posting goods for service on your webpage with no mention of a seller than Trugether on the webpage or in the URL or reply to me from Trugether Support when I click on the Contact Us button and tell me to contact the seller? This is extremely poor customer service that caused me to look elsewhere for a similar jersey.
Response from TruegetherApr 9, 2026
We’re really sorry for the inconvenience. Just to clarify, TrueGether is a marketplace where items are listed by independent sellers. In our earlier replies, we did request that you use the “Ask a question” link on the listing page (just below the Buy Now button), as that’s the only way to reach the seller directly for customization or product-specific questions. Your message came through the Contact Us form in the footer, which routes to our support team. Since we don’t control individual listings, we’re not able to answer those product-specific requests, which is why we guided you to contact the seller directly. That said, your feedback is fair. We’ll work on improving this so others don’t run into the same confusion.
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BuySalesMy.com
Apr 5, 2026
what happened to truegether.com
Yes, your website truegether.com is down, and we have already tried using various browsers, computers, and networks (see the attached screenshot) - it seems there are some errors in your server's connection to Cloudflare DNS. We contacted you at your correct support email address provided about a week ago, several times, but you never responded. Why and when will it be working again? Thank you
Response from TruegetherApr 9, 2026
Thanks for reaching out. It looks like there may be some confusion, our platform is truegether.com (spelled with an “e”), and it’s up and running normally. The site you mentioned, “truegheter.com,” appears to be a different domain. We’d recommend double-checking the URL. If you’re trying to access our site and still face any issues, feel free to contact us at [email protected]. We’re happy to help.
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Jacqueline H.
Mar 27, 2026
Can't complete purchase as no option is given at checkout
I want to purchase something. It won't allow me to pay. I click on the tab which says "Pat with Debit/Credit Card or Google Pay". That takes me to PayPal but not the PayPal app, it takes me to the .com. From there, it gives no option to actually use PayPal nor the option to use any other form if payment. This is really annoying as there is a discontinued product someone has listed that I can't find for sale anywhere else and I can't buy it. They need to fix this. I see another recent review here that states the exact same issue I'm having.
Response from TruegetherApr 9, 2026
We’re sorry you had this experience. It sounds like a checkout issue where PayPal may have been triggered even when selecting card payment, which isn’t how it should work. Please reach out to us at [email protected] with the listing URL, and we’ll make sure you’re able to place your order smoothly.
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i S.
Mar 26, 2026
Don't waste your time with them
Tried to order an item from them - it's not possible to actually place the order. They give the option to pay directly with a credit card, but then one needs to sign in to PayPal, which means one has to have a pay pal account, and even thought I also tried that option, there was still no way to actually place the order. Nothing on their site works. It's very strange and suspicious. I order things online all the time and this site is very weird.
Response from TruegetherApr 9, 2026
We’re sorry you had this experience. It sounds like a checkout issue where PayPal may have been triggered even when selecting card payment, which isn’t how it should work. Please reach out to us at [email protected] with the listing URL, and we’ll make sure you’re able to place your order smoothly.
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Diana B.
Aug 18, 2025
I could give them a zero
If I could give them a zero I would. Item listed for $24 accessed on website as $50. Customer chat asks for personal information rather than providing answers. BUYER BEWARE!!
Response from TruegetherAug 26, 2025
Hi Diana, Thank you for sharing your feedback. We're truly sorry to hear about your negative experience with TrueGether. We strive to ensure a smooth and transparent process for all our users. In order to assist you further and resolve this matter, could you please provide the following information: The listing link for the item in question. The email address associated with your account. Once we have this information, we’ll look into the issue immediately and work towards a solution. Your satisfaction is important to us, and we want to ensure that we address any concerns you have. Thank you for your patience, and we look forward to hearing from you soon. Thanks, Truegether Support
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Sean B.
Jul 24, 2025
They do not check their emails and poor customer service
Ordered an item and forgot to change shio to address. Immediately sent them 3 emails to 3 different emails they have listed to have it updated. Sent 2 more rounds if emails the next 2 days. The 3rd day thru tell its been shipped. Well if you had checked your email you would have been able to correct it. Will never do business with this company again and leaving negative feedback all over social media.
Response from TruegetherAug 26, 2025
Hi Sean, We’re sorry to hear about your initial experience. We take customer concerns seriously and always aim to respond promptly. We’re glad we could resolve this matter directly with you over email and have already processed your refund. We’d appreciate it if you could confirm receipt of the refund and consider updating your feedback to reflect the resolution. Thank you, TrueGether Support Team
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