Unni M.
The Worst Mail Order Company I Have Dealt With
I ordered something from them, paid for it, but never received the package. They gave me a USPS tracking number which indicated “delivered”. However I never received it. So I checked with the local postal authority and they informed me that the package was delivered, but I was not the addressee. They gave me the name of the addressee, but wouldn’t give me the address for privacy reasons. So it looks like the vendor gave me the wrong tracking number. I contacted Truegether to complain. All they said was to file a dispute with the credit card company. Please don’t do any business with these people. They don’t care about their customers and will cheat you.
Response from TruegetherDec 18, 2021
Hello Unni, We apologize for the inconvenience caused to you. We have been looking into this matter and found that the seller had shipped the product to the address mentioned at the time of placing the order. We forwarded you the email from the seller consisting the address it was delivered on. You can mail us at [email protected] for any further assistance. Thanks, TrueGether Support



