Kathryn
Great Products & Great Service!
My jewelry shipped right on time and was in perfect condition. Will definitely be ordering through Truefacet again!

Truefacet legacy
Truefacet (truefacet.com) has 406 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kathryn
My jewelry shipped right on time and was in perfect condition. Will definitely be ordering through Truefacet again!
Stephen K.
Acknowledged respective caution against purchasing a high priced item (Rolex) on line. One phone conversation with Rachel, Concierge-TRUEFACET, provided the confidence to purchase the wanted item. My concerns were respectfully and professionally answered; Concierge Tom offered assistance with completing the on line transaction. Product delivered on time and just what I wanted. What more could one want and the price was good too. All from my office desk. Thank You.
KJ
I purchased a watch on TrueFacet that I am very pleased with. The watch came to me very quickly via free 2 day shipment. It was in excellent "as advertised" condition. Customer service is excellent. I will continue to shop with True Facet.
Michele
I have purchased two items from Truefacet over the past year and had an exceptional experience. Both times I had to speak to someone and got someone "live" or they got back to me immediately. Not used to this type of service anymore. Usually have to talk to computer generated phone conversations first. Would highly recommend!!
Linda S.
I discovered TrueFacet after our home was burglarized and all my jewelry was stolen. I lost many high-end and vintage/heirloom pieces. I discovered TrueFacet and was thrilled to find several jewelry pieces similar to those I once owned; items that are "retired" and no longer produced. TrueFacet's pricing is extremely competitive with other on-line vendors of pre-owned merchandise TrueFacet's staff are extremely responsive, helpful and pleasant. If an item is not up to their high quality standards, they will not fulfill your order and send you inferior merchandise. I highly recommend TrueFacet as a reliable source for jewelry and watches. Linda S.
LOLA
True facet is excellent. The merchandise is just as described. The delivery is prompt and savings are real.
Renee
True Facet's customer service is truly exceptional. Their customer service specialists responded to my email inquiries promptly, and satisfactorily resolved my issues very quickly. Additionally, the quality of the jewelry that I purchased from them exceeded my expectations and looked virtually new. They will be my first stop for any online jewelry purchases.
David
Had a great customer experience with truefacet. Received my order quickly and shipping was free. The website is very easy navigate and find exactly what you are looking for.