TruefacetReviews of truefacet.com

Bought a piece of jewelry with a shipping date of 7 to 10 day. Twenty days later after 3 phone calls and two email with promises and excuses I was finally told the item was lost. A company that can't keep track of an item that cost almost 10k doesn't deserve to stay in business. Hopefully I'll get my money back from this company. I'm updating this review because I had the opportunity to speak with the VP of operations. Some how my order fell thru the cracks but I was issued full refund in less then 24 hrs. Although I feel like truefacet needs to improve it's internal inventory tracking and process I believe they are working toward this. I appreciated the communication from the company and hope they continue to improve their processes.

I recommend Truefacet because I find nice products.

To Whom it May Concern at True Facet, You'e site is great, was trying to making large a purchase however using a coupon cope which would have brought the total down a fw though ands dollars. It's initially registered and the funds were deducted using the coupon, which worked the first time, but not once I actually sent it through the the site. It'd was for 2 Rolex watched., and will call back during nosiness house to make sure that several thousand dollars that shouldve been address to this puspchase./ dedutions. was applied to the actual purchase.

I recently made my first order with true facet for Raymond Weil watch. It came quickly. And I just love it what a great experience and what a beautiful watch. I'll definitely be back. Mitch

Can't wait to do business with them again!!!

Very good service and easy to use. I am very satisfied.

Great customer service!

Very reputable and great customer service.