Truckdues.comReviews of truckdues.com

Response from Truckdues.comFeb 23, 2018

Dear Jody, thank you for trying out TruckDues for your 2290 needs. We sincerely regret for any inconvenience caused. Please share your account details and we could look into the details to check where it went wrong. However no other user has reported similar complains on any of the website links as such. We're working from 9:00 Am to 6:00 PM, CST. on all business/working days. We're also answering our emails, chat requests with full resources. It would be helpful for us to access this ticket with additional information from your end. Thank you. Dear Jody, upon multiple attempts you haven't reverted back with your account details for us to trace back and see where it went wrong. If you're not our users and haven't used TruckDues.com, please refine from posting comments with the intention of degrading our reputation and trust. We don't see any records in our database matching your name, and we're now closing this case. Thank you and you're still open to try our website for Free and pay only when you intent to eFile/Print. Thanks.

Response from Truckdues.comSep 4, 2017

Dear Jill Davis, thank you for trying out TruckDues for your 2290 needs. We sincerely regret for any inconvenience caused. There was a huge volume of returns filed on August 31, that was the deadline for 2290s and we were taking every possible steps to get all the returns processed with the IRS in-spite of the virtual traffic and heavy inflow. We did had a technical outage because of a server certificate error with one of our vendor and we don't want to take advantage of that. Please accept our sincere apologies and we're happy to understand the first return went through and you get it all done in 10 minutes. We will definitely introspect and do a detailed analysis on the log to see what actually happened to the return you're pointing about. We will make sure that is not hitting our service by any means in the future. Thanks again for letting us know and hope to get associated with your for a long run. Thank You.

Response from Truckdues.comJun 29, 2017

Thank you Susan for choosing TruckDues.com for your 2290 needs. Happy and Glad to know that you enjoyed using our website and thanks for referring us with your friends. Hope you enjoyed 2290 efiling as it was your 1st time, keep coming back and please write to us if you have any suggestions that you could like to see in the app. Happy and Safe Trucking.

Response from Truckdues.comNov 25, 2016

Thanks for your rating and comments. Please share your user id or email address that you used to access our account to share a best deal for this Thanksgiving.

Response from Truckdues.comJul 20, 2016

Hello Sadiq, We sincerely regret for any inconvenience caused. I couldn't get your account details with your name, please supply more information to look in to the issue and see what actually went wrong in your case. Thanks. Dear Sadiq, sorry about the inconvenience caused. I could see you filed 2 returns through us in 2015 and a sch-6 claim in 2016, you got the acknowledgement instantly. We're an IRS Authorized provider where we send your return to IRS for processing and share the acknowledgement back to you. We did our best in your case, it is the IRS who delayed your refunds. We don't have authority beyond e-file. Hope you understand. Thanks again for being patient and bringing this to our notice. We would make sure that this is properly brought to the IRS notice when they call us for a providers meeting. Please start using our service for your 2290 needs. Thanks.

Response from Truckdues.comJun 29, 2017

Thank you Luis for choosing Truckdues.com as your 2290 filing partner. Happy and glad to know that you enjoyed using our website, please keep coming back and refer us with your friends and other truckers who are in need of 2290 e-filing service. Thanks again for choosing Truckdues.com.