TripCityTripCity is a car rental marketplace that connects drivers and vehicle owners across the country to rent for rideshare or personal use.Our platform facilitates a growing network of drivers and fleets, full booking management, and automated insurance solutions.
TripCity (tripcity.com) has 82 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Sharon T.
After experiencing an error/ issue with the site, I spoke with Diego several times in reference. He took the time to listen to the issue to review the issue and ask me for a detailed response on what was going on shortly after the issue was resolved. Diego was professional, caring, and courteous.
Sampah S.
The interface is user-friendly, making it easy to find and book a car in minutes. The vehicles were clean and well-maintained, and the flexibility of pick-up and drop-off locations is a major plus. First class customer support !
briana A.
My experience was great! Communication was seamless and easy to use.
Walker P.
Great customer service. They answered all my questions and helped me with all my problems. Keep it up!
Daniel A.
I rented a car through Trip City and had a great experience from start to finish. The process was incredibly easy, the vehicle was in excellent condition, and the customer service was super helpful and responsive. I really appreciated how smooth and hassle-free everything was, and I would definitely use Trip City again.
Adrian
Great customer service and very helpful and informative
Albert
Convenient and great customer service! I was able to earn money driving for lyft through tripcity since my car is broken down and the customer service was very helpful when I needed help finding a car. Highly recommend!
Shanna
ABSOLUTELY HORRIBLE!!! The owner (JOSH of IdriveLLC), of this car is a scam artist! The car was trashed and in horrible condition when I picked it up. I called him and he said it was the only one he had and said he "wiped it down". It was damaged and covered in filth inside and out! My ride left so I had to take the car and he gave me a $5 discount, as if that was enough. I have pics to prove this AND text messages askin him if he got this car from a junk yard, and why was it so trashed? It was horrible and it also ran rough. The car battery died on me twice at the end of the rental time and he was informed. He wanted me to take it to a shop and have it fixed after I told him I was in the middle of moving. Paying $500 a week for your busted car and you want me to be your lacky too?! I could not bring the car back due to the battery dying on me twice, nor could I wipe it down before he had it towed. He then proceeded to charge me $100 for a clean up fee when it was discusting when I got it, and told me the car was trashed and I told him it was trashed and dirty when I got it. He also charged me $250 for a reposession fee because his busted vehicle needed to be towed which was out of my control cuz the car would not start due to the bad battery! I had a fender bender a week or so before that and it was not my fault. He made ME file the claim, and then proceeded to charge me $500 for damage. So he thinks he's gonna rob ME AND get paid by the insurance company too?! What a scam artist and JERK! Not getting a cent more from me after you scammed me enough already! DO NOT rent from this guy! If you want to keep customers TripCity, I would recommend getting rid of this scam artist before you get sued. O_o
