Ma family R.
Great to work with definitely would…
Great to work with definitely would recommend you guys to everyone

Trio is a proven lending partner dedicated to small business success, helping companies access capital for more than 16 years. We build lasting relationships with commercial equipment sellers to deliver custom finance solutions focused on small to mid-ticket equipment financing, designed to drive growth, stability, and loyalty. Trio is an independent, American-owned and operated organization, backed by a leader in the equipment lease and finance industry since 2008, with over $8 billion funded to date. We’re committed to creating positive financial experiences and fueling the long-term success of the businesses we serve.
Trio Capital (triocapital.com) has 218 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent

Investments & Wealth · Mahwah, New Jersey
Excellent
Investments & Wealth · Pitman, New Jersey
Excellent

Investments & Wealth · Newark, New Jersey
Excellent
218 approved reviews, newest moderated first
Ma family R.
Great to work with definitely would recommend you guys to everyone
Taylor H.
Kevin is phenomenal to work with! We've used Trio Capital for multiple business deals and every time he goes above and beyond to make sure all of our questions or concerns are handled with the upmost attention to detail. Can't recommend enough!
Matt
Absolutely horrible customer service. Sent all my insurance information over to ensure I had the proper coverage before i signed documents. Got the okay from their rep even after said give me the weekend to confirm. He reached out Monday and said it was all good. Now less than a month later I don't have adaquent insurance. Now it's a "hassle" to them. I would give them negative stars if I could as they are still trying to rectify the situation. After several phone calls I was able to get a supervisor to make the situation right. Although it should of never got to that point in the first place she assured me she would use this as a training tool for employees in the future. Hopefully this was just a 1 off as my experience with them was great up until this mishap
Response from Trio CapitalMar 25, 2025
Dear Matt, We appreciate you taking the time to share your experience and giving us the opportunity to address your concerns. Clear communication and proper coverage are essential, and while this situation shouldn’t have happened, we’re glad Ibrahim, our Customer Service Manager, was able to help resolve it. Your feedback is helping us refine our processes and improve the overall customer experience. Should you have any further questions or need additional assistance, please reach out. We greatly value your business and look forward to working with you. Sincerely, Joe Mancini Chief Sales Officer Trio Capital
KREUZER Construction S.
From application to wire transfer super easy process. Vince was great to work with. Quick responses to all communications. Will be using Trio capitol for future endeavors.
Michael B.
It took about three phone calls two emails and it was done but highly recommend this company and will use them again
customer
Money was received quickly. Payments are automatically withdrawn from your account monthly, which is fine, but if you would like to make extra payments, you have to email customer service with your account number and extra amount you would like to pay, then they have to send an authorization letter back to you that you must sign, scan and send back to them. Process is a bit antiquated. We have only made our first payment and one extra payment and we asked for a statement and still have not received one. Also, extra payments do not go towards the principal, but if your pay the loan off before your halfway period you get a discount on your interest. Again, hard to make sure it is paid off early without a monthly statement.
Response from Trio CapitalJan 24, 2025
Dear Valued Customer, Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and the opportunity to learn from it. We understand how important it is to provide timely and efficient service, and we’re actively working to streamline our processes to ensure a more seamless experience moving forward. Your insights are incredibly valuable in helping us grow and improve. We hope to have the chance to work with you again and provide a positive experience. If there is anything we may assist you with further, please do not hesitate to reach out – we’re here to help. Sincerely, Joe Mancini Chief Sales Officer Trio Capital
Gage L.
Really negative experience from beginning to end. Even though my credit score is above 800, getting the loan took forever. They gave my insurance provider (state farm) some difficulties and then after they were all sorted out, they continued to send letters saying I needed to verify insurance. There were a total of two charges to my bank totaling roughly 800 dollars that were separate from vehicle payment and never discussed with me. Finaly after a few months I got tired of dealing with them and called to pay off the loan, and they told me I still have to pay 100% of the interest. Did it happily to not have to deal with them anymore but wow, overall very predatory and strongly advise finding someone more honest.
Response from Trio CapitalJan 24, 2025
Dear Gage, Thank you for sharing your feedback and allowing us the opportunity to address your concerns. We understand how important trust and transparency are, especially as a new business partner. After carefully reviewing your account, we’ve taken steps to address any misunderstanding. While we are unable to refund the interest on your agreement, as it is non-cancelable and outlined in the terms of the Equipment Finance Agreement, we have refunded a portion of the amount charged as a gesture of goodwill. Our agreement outlines the terms of repayment, and we appreciate your understanding as we work to ensure clarity and fairness that provides the best possible support. Your feedback is invaluable in helping us refine our communication and processes, and we remain committed to making your future experiences with us exceptional. If you have any additional questions or need further support, please don’t hesitate to reach out. We value the opportunity to support your business and look forward to being a trusted partner moving forward. Sincerely, Joe Mancini Chief Sales Officer Trio Capital
Danny C.
Vince was a great person to work with, made everything so easy ! Thanks Vince!!