Trinity Meds Reviews | Read Customer Reviews of trinitymeds.com

Trinity Meds Reviews | Read Customer Reviews of trinitymeds.com

Trinity Meds reviews

286 approved reviews, newest moderated first

Jana B.
Jul 21, 2026
SCAM COMPANY
The "Doctor" wrote a RX for a formulation that included a form B12 which I cannot take. I informed them that I did not want that formulation but they pharmacy was not contacted in time to put a stop to it. They charged me for the product, I have not received it yet but since it shipped out on 7/20/2026, I cannot receive a refund. The fact that their own customer support person: John Jakob Lambatan states that "You’re absolutely right to call that out. We should have made it clearer up front that your prescribed compounded formulation included cyanocobalamin (B12), and we’re sorry this wasn’t communicated in a way that helped you make an informed decision before the order shipped.", then I should get my money back for a product that I cannot use.
Response from Trinity MedsAug 21, 2026
We understand your concern, and given the circumstances surrounding your prescription and the communication about the formulation, we’d like to have a member of our customer support team reach out to you directly to review this with you. In the meantime, you can also reach us at +1 253-650-6969 or [email protected]. We want to make sure this is addressed properly.
Report
Cathy T.
Jul 20, 2026
Don't Give This Company Your Money!
After 3 weeks I never received the product, never spoke to a medical professional. But they billed my credit card right away. Numerous emails and they refuse to get me the name of the supervisor and refuse to refund my money. Supposedly they are waiting for "the pharmacy" to confirm my cancellation (but then they say: "we see your cancellation"). I've filed a fraud claim with the Federal Trade Commission.
Response from Trinity MedsAug 21, 2026
Cathy, the conflicting information around your cancellation and refund should have been handled much more clearly. Regarding your concern about not speaking directly with a medical professional, in most cases the medical intake completed during sign-up provides a provider with the information needed to determine whether you’re appropriate for the program. That’s why we ask for a detailed medical history, current and previous medications, and other relevant information. We’ve also been working to improve how cancellations and refunds are handled, as well as how delays are communicated between carriers, pharmacies, and our customers. Please reach us at +1 253-650-6969 or [email protected] so we can review your account and cancellation directly and take care of this for you.
Report
Maria
Jul 20, 2026
Huuuge scam
Huuuge scam! You don't get to talk with the provider, they do not respond to any requests and continue to charge you. Ruuuuun!
Response from Trinity MedsAug 21, 2026
We’re sorry you didn’t have a positive experience, but we’d like to clarify that our medical intake provides the information a pharmacy needs to review your eligibility, which is why a live consultation is not required in every case. You can also request to speak with a medical professional directly through your patient portal at any time. We’ve been working to make communication and support more responsive and easier to navigate. If you still need assistance, please reach us at +1 253-650-6969 or [email protected] and we’ll be happy to help. Thank you.
Report
Shayvila M.
Jul 20, 2026
Ordered my meds on the 4th of July and…
Ordered my meds on the 4th of July and was approved and it's currently July 20th and still haven't received my meds or a shipping update! This company is a fraud if you ask me
Response from Trinity MedsAug 21, 2026
Going from an approved prescription to no shipping update for over two weeks is understandably frustrating. We’ve been putting a lot of focus on tightening that gap between approval and fulfillment, while also improving how delays are communicated when a prescription is still with the pharmacy or carrier. If you still haven’t received your medication or need further help with your order, please reach us at +1 253-650-6969 or [email protected] so we can look into it and take care of this for you.
Report
Marina C.
Jul 19, 2026
Terrible no usen este servicio son unos irresponsables
Terrible service I placed an order and asked to cancel it 5 hours later and they confirmed that it was perfect and that I had to wait 3 to 5 business days for the return and after 10 days they send me an email as if nothing had happened to tell me that they are going to make the shipment. It seems to me a total lack of respect and ethics. What an unpleasant experience I feel cheated
Response from Trinity MedsAug 21, 2026
Marina, we’re sorry the cancellation you were told was being processed was followed by a shipment anyway. That disconnect should not happen. We’ve been working diligently to make sure our pharmacy and customer support teams are aligned when cancellations and refunds are requested, so the same information is communicated and acted on throughout the process. If you still need help with your order, please reach us at +1 253-650-6969 or [email protected] and we’ll be happy to look into it for you.
Report
Jessica B.
Jul 19, 2026
Great company
I was accepted for semaglutide in two days and received my medicine within 5 days. They answered all my questions and were very helpful.
Response from Trinity MedsAug 21, 2026
Thank you for sharing this, Jessica! We’re so glad the process was quick & that our team was able to answer your questions along the way. We really appreciate you choosing Trinity Meds and taking the time to share your experience. If you ever need anything, we’re always here at +1 253-650-6969 or [email protected].
Report
Robert B.
Jul 18, 2026
If I could give zero stars I would
If I could give zero stars I would. All 5 star reciews here are fake or AI generated. This website is a complete scam. They instantly approve you with just a simple questionnaire every other legitimate company will send you for blood work and perform a virtual visit. They will say that they sent your order to a pharmacy but you never get the meds. This is a complete scam please stay away!!!!
Response from Trinity MedsAug 21, 2026
Robert, we are a real U.S.-based company with real people supporting our customers, and we take the concerns you raised seriously. Our medical intake is designed to give providers the information they need to determine whether a patient is appropriate for treatment, which is why a live virtual visit is not required in every case. Our medications are compounded through 503A pharmacies, and we’ve also made changes to streamline fulfillment and reduce delays between approval and shipment. If you still haven’t received your medication or need help with your order, please reach us at +1 253-650-6969 or [email protected] so we can look into it directly.
Report
John C.
Jul 18, 2026
Everything promised has been spot on
Everything promised has been spot on. No issues so far. On my 2nd month.
Response from Trinity MedsAug 21, 2026
Always good to hear things are going smoothly as you head into your second month! Thank you for choosing TrinityMeds and for taking a moment to share your experience. We truly appreciate it. If you ever need us, we’re just a call away at +1 253-650-6969 or [email protected].
Report