Trinity MedsReviews of trinitymeds.com

5 BIG STARS - The medication came very quickly. the first refill was a little bumpy with the process not being communicated. However, I am now seeing the refill communication proactively coming to me and I am not having to chase them down for it. HUGE WIN!! also, they message frequently on status, and the product itself is really good. Price is THE SAME for increases, it's been $149 auto charge monthly. I'm liking it so far, 3rd refill.

⭐ 1 out of 5 I am extremely disappointed with my experience with Trinity Meds. I placed an online order for GLP-1 medication and my credit card was charged $1,758. Approximately two hours later, I received an email stating that I would need additional lab testing and PCP/endocrinology clearance or a pathology report before proceeding. I was not willing to go through those additional requirements, so I immediately called Trinity Meds and asked to cancel the order and refund my credit card. I had not received any medication. I was then told that the $1,758 charge was non-refundable. My concern is that I was charged a substantial amount of money before I understood that these additional medical requirements would be necessary. Had I known about those requirements before my card was charged, I would not have placed the order. Consumers considering Trinity Meds should make sure they fully understand all medical clearance requirements and the refund policy before providing payment information.

This company is AI; DO NOT USE. After not receiving my medication, I contacted email support 3 different times. I received the same message that my information was under review and would be updated in 24-48 hrs. I called to cancel the subscription and requested a refund; customer service couldn't find my account because it was under their White Coat division. The call center said White Coat division would contact me at my phone number. I said no, that I would call them, and was told there was no number to call that division on. How are they going to call me back then? Insisted there had to be a number, and I was given a different number to the same division's call center, only I was told it was the white coat division. Nope! After taking my information, the call got "dropped." Called the Trinity number back and received the same script that my information was being submitted to /whitecoat division and they were actually under Altrx, not Trinity. Went to the Altrx website because there is no phone number for white coat to contact them. Altrx does not have a phone number as well. It is an AI company with a call center that does nothing. There is also no section to cancel a subscription. Reporting my card as stolen to stop future withdrawals and contesting the charge. Trinities Response After reviewing your case, please note that, in accordance with our refund policy, which is available online, you are not eligible for a refund because you were not double charged and were not medically disqualified from receiving your medication. We understand that this may not be the outcome you were hoping for, and we sincerely apologize for any disappointment this may cause. However, we do want to help you move forward and receive your medication. We can reactivate your subscription at no additional charge. Once your subscription is active, we kindly ask that you complete the intake form. After the form is submitted, a provider will review the information provided and determine the appropriate dosage for you. Once the provider has prescribed your medication, the prescription will be compounded at the pharmacy, sent to the courier company, and delivered to your doorstep. We understand how important it is for you to have clarity and support throughout this process. Your well being is important to us, and we remain committed to assisting you with care, compassion, and understanding. If you would like us to proceed with reactivating your subscription, or if you have any questions or need additional assistance, please feel free to reach out. We will be glad to help. Kind Regards, Nicholas Reddington Patient Advocate Team As of 9/26/26, I have not received my first dose from 8/6/26 order. Either this is false advertising, I paid for someone to approve me and not the actual medication, or my original medication will not be sent unless I trust Trinity/AltRX to not rob me again.

One star because I got my product one month. I paid $1500 for the year but after they confirmed fulfillment of my second month they never shipped the medicine. Customer service is non existent. Called 4 times, emailed, and flagged on their social. After a week no response. When I called often I’d be disconnected. When I asked for a supervisor there was one. They would “escalate” for me. This company is a fraud please don’t use them.

I would give them 0 stars if I could. They have poor customer service and I’ve been trying to get a medical professional to call me because I am brand new to GPL 1. Their customer service gives me false information and they are not helpful at all. I have to leave town for work and I’m trying to find out when my second viral is coming and they can’t answer that question and told me I have to fill out a refill request when the sight says first 3 will be automatically shipped. I’m trying to tell them I’m leaving town and don’t want them shipped to my home but they can’t even tell me how much in advance to let them know my temporary address.

Dishonest frauds! Do NOT use! Hear me! Do not use!

Less than zero actually I completed the application, then decided that I did not want to go in this direction. I wanted to go through my healthcare provider and they were going to refuse to give me a refund even though this was all within a five minute period! So far no payment has gone through and it better not or I will file a complaint with the Attorney General and with FDA

They took their time approving me, but that was fine because I do have some health issues. Then, I had to have the meds held an extra week because they would have shipped while I was out of town. That worked out fine. However, the meds were shipped with a dosage amount but no clear instructions on how much that would be in the syringe. I have been trying through a reply to the text they sent me, a reply to the email they sent me and even to the email on the bottom of the card that told everything about how to do the shot, except for how much to draw into the syringe, since Monday morning. It is now Thursday. I spent money on a 3 month supply and was planning on doing this for about a year of it worked, but it isn’t doing anything sitting in my refrigerator!