TrilogyGiftReviews of trilogygift.com

Response from TrilogyGiftNov 13, 2024

Hi Donna, We're really sorry to hear about the issue you're having with the sneakers. To assist you further and resolve this as quickly as possible, could you please email us at [email protected] with photos of the product you received and a brief description of the issue? This will help us understand the situation better and find the right solution for you. We truly appreciate your feedback and want to make sure you're completely satisfied with your purchase. We apologize for any inconvenience this has caused and thank you for bringing it to our attention. Looking forward to hearing from you! Best regards, TrilogyGift

Response from TrilogyGiftNov 13, 2024

Hi Kris, Thank you for your feedback, and I’m really sorry about the USPS hiccup. We’re glad the hat turned out just how you expected, and we appreciate you pointing out the communication we provided. 😊 If you ever need anything else, please don’t hesitate to get in touch. Thanks again for your order, and we hope you enjoy your custom hat! Best regards, TrilogyGift

Response from TrilogyGiftNov 8, 2024

Hi Christine! Thank you for reaching out and sharing your experience. I’m genuinely sorry to hear about the problem you’ve faced. To help resolve this matter, could you please contact us directly at [email protected]? We’ll make sure to address your concerns promptly and work towards a solution. Thank you for your understanding, and we appreciate the opportunity to make this right. Best regards, TrilogyGift

Response from TrilogyGiftNov 8, 2024

Hi Paul, Thank you so much for sharing your experience! We're so glad you love the Veteran T-shirts and that you got them in time for Veterans Day. It’s always our goal to make sure you’re happy with your order, and it’s great to hear that we hit the mark! Best regards, TrilogyGift

Response from TrilogyGiftNov 8, 2024

Hi Roger! Thank you for reaching out and sharing your experience. I’m genuinely sorry to hear about the problem you’ve faced. To help resolve this matter, could you please contact us directly at [email protected]? We’ll make sure to address your concerns promptly and work towards a solution. Thank you for your understanding, and we appreciate the opportunity to make this right. Warm regards, TrilogyGift

Response from TrilogyGiftOct 22, 2024

Hi Dorothy, Thank you so much for your wonderful feedback! I’m thrilled to hear that you’re happy with your flags and that the delivery was quick. Your satisfaction means a lot to us! If you need anything else or have any questions in the future, don’t hesitate to reach out. We’re here to help! Best regards, TrilogyGift

Response from TrilogyGiftOct 22, 2024

We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" to get in touch proactively and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, TrilogyGift

Response from TrilogyGiftOct 17, 2024

Hello! Thanks so much for your review! I’m really glad to hear you’re happy with the billiards shirts. It’s awesome that you’re planning to order again for your other team! I appreciate your patience with the shipping time, and we’re here if you need anything else. Thanks for recommending us! Best regards, TrilogyGift