M. M.
Used to be good now they are awful!
I have had Trieagle Energy for years and they were great up up until the past couple of years. Now the customer service is lousy and they will not address your concern or solve a problem unless you give them your Driver's License number or your Social Security number and I have even been told that I have to send them copies of these documents before they can help. I won't send these documents they can verify the account in other ways... and I've never given them that personal information in the past. Their rate have gone up as well. They have changed their billing address without notifying me until after 2 payments went to the wrong address. They have lost my payment twice that was paid through my bank and wanted to disconnect my service. That is the current problem and the final straw in getting rid of this company for good. DO NOT USE THEM. THEY are HORRID NOW! Most problems I have ever had with an electric company in over 50 years of using electricity.