Why Rent with Tricon? 1. Professionally managed homes: Enjoy the convenience of living in a home supported by dedicated local teams and technology-enabled resident tools. 2. Responsive maintenance support: Maintenance requests are completed by in-house professionals. You can submit and track maintenance requests anytime through the Tricon Resident App. 3. Pathways to homeownership: Through Tricon’s exclusive Vantage program, residents have access to credit-building resources, financial wellness workshops, emergency assistance, and access to pathways to homeownership programs. 4. Clear resident commitments: The industry-leading Tricon Resident Bill of Rights outlines our commitments to housing stability, fee transparency, fair notice, respectful treatment, and resident support.
Tricon (triconhomes.com) has 273 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
triconhomes.com
Website
triconhomes.com
Category
Real Estate
Location
Tustin, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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In your response to my review, keep in mind your warranty company canceled on me 2x for the dryer. The third time the day they wanted I had a work meeting. I cleared my schedule the first 2 times. I couldn’t do it a 3rd time
Response from TriconAug 17, 2026
Hi Richard,
Thank you for providing this additional context. We apologize for the inconvenience caused by the previous appointment cancellations, especially after you had adjusted your schedule to accommodate the visits.
We appreciate your patience throughout this process and will continue working with our team to ensure the outstanding repair is addressed.
UN
Unknown
Actually the worst rental company ever
Actually the worst rental company ever. They are being sued for adding unnecessary fees to rent. These people ignore resident emergencies and their residents despite actual pleads for help with issues.
Response from TriconAug 12, 2026
Hi there,
We're sorry to hear about your experience and would appreciate the opportunity to look into your concerns and work toward a resolution.
Please respond to our request for additional information so we can locate your account and assist you directly. You may also email us at [email protected] with your property address and contact information.
We look forward to connecting with you and assisting further.
MW
Mrs W.
Tricon not only help us in a very…
Tricon not only help us in a very serious time of need with the home we lived in being sold right up under our feet Tricon move quickly with getting the inspection done so that we could move whenever we had any issue with the property they responded immediately making sure we are happy before hand thanks Tricon for all that you offer and do
Response from TriconAug 12, 2026
Hi Mrs. Wright,
Thank you for sharing your experience! We're so glad our team was able to make your move a little easier during a stressful time and has continued to provide prompt support whenever you've needed it.
We truly appreciate your kind words.
MH
Michelle H.
moved into the property in October
I moved into the property in October, by the 24th the floor was completely separating from the slab, and they reinstalled flooring.YAY!!!
Few weeks after that dishwasher leaking, not horrible, took care of it fairly swiftly.
The most troubling of all is by November plumbing. Ugh, plumbing is a nightmare, Noone wants to deal with sewage. The toilet was clogging, and burping in the sink and tub. This situation has gone on for about 11 months. Plumbers back and forth, about 7 to be exact. Multiple work orders, maintenance visits. We started purchasing plungers, snake, draino etc. All to continually have the same problems. Waiting for approval for crappy work, only for the situation to persist and grow worse. Smelled something moldy, and found water in the closet adjacent to the bathroom from the kids room. Adviced to leave the home by the pediatrician, I spend 700.00 that I didnt really have to spend.
Did they surprise us with completed repairs when returned home? Well of course not, or I wouldn't be here.
They are still attempting to do a patch job. So, after much back and forth, leaving my home for a week to accommodate with repairs. I return to a new toilet not installed, a paint job over mold and a plumber throwing a fit because my husband asked him, not to run a hose from my girls bedroom window to the bathroom.
The most frustrating part is, a plumber came out in January, canceled because he wasn't properly equipped to do the job required.
He did however explain the problem: there's no vent, on this side of the house for the bathroom. Something to that affect, he wrote it out in the notes, and it was ignored.
I'm done, I think I have been more than patient. I want out of my lease, and compensation for moving. No more plumbers in and out, no more burping in the tub and sink from the toilet. I am a homebody, and I love to create a warm cozy space, I can't do that with sewage smell coming from the bathroom every few weeks, kids sleeping in the living area because of mold in the closet. I cant take a relaxing bath, fearing the possibility of sewage making its debut. Its just a lot, and I value my peace.
This has been very stressful, as you know it never clogs completely during the week, always on the weekend, and drag through Sunday.If you place value on your peace, and like me; enjoy creating a cozy retreat from the outside world. Do your research, this may not be the place for you..
Response from TriconAug 11, 2026
Hi Michelle,
Thank you for taking the time to share your concerns. We sincerely apologize for the frustration and disruption you've experienced.
Our team is aware of the concerns you've raised and has been actively working with you regarding the matter. Your requests have been received and are being reviewed by the appropriate team. We will remain in direct communication with you regarding any updates and next steps.
We appreciate your patience while the matter is being reviewed.
JL
Jazmine L.
Tricon is horrible
Tricon is horrible. They are very responsive and attentive prior to signing the lease. They responded so quickly to emails. Called to check in and make sure all was well. Immediately after signing the lease everyone went ghost. I have literally waited a month to get a response regarding issues in the home. My move in experience was unbelievably negative. We have been here 3 months with no set of keys, issues still unresolved and very rude and unprofessional maintenance workers. This was by far the biggest mistake and regret of my life. I will never recommend this awful company to anyone. I’d rather stay at a motel.
Response from TriconAug 11, 2026
Hi Jazmine,
Thank you for bringing your concerns to our attention. We understand how frustrating this experience has been and appreciate the opportunity to assist.
Our team has been in direct communication with you to address the concerns raised, including the rekeying of the home and the additional maintenance items. These items were scheduled to be completed, and we hope everything has since been resolved to your satisfaction.
Please know that our team remains available should you need any further assistance.
TD
Tiffany D.
We have loved our experience working with Tricon!
We have loved our experience working with Tricon the past 6 months. They have been responsive to any maintenance issues and the techs are amazing! The techs go above and beyond during the visit. The willingness of Tricon and the employees to always make sure the problem is solved and we need anything else from them has been incredible.
Response from TriconAug 10, 2026
Hi Tiffany!
Thank you for taking the time to share your experience! We're delighted to hear you've enjoyed your first six months with us and that our maintenance team has been responsive and gone above and beyond to assist you.
We truly appreciate your kind words and will be sure to share your feedback with the team. Thank you for choosing Tricon!
TR
Tracy
I was initially with a different…
I was initially with a different company and concerned with the transition. Tricon did me good. I’ve had no problems with them since I’ve been with them.
Response from TriconAug 10, 2026
Hi Tracy!
Thank you for taking the time to share your experience. We're so glad to hear the transition went smoothly and that you've had a positive experience with us.
We truly appreciate your feedback!
JA
Jan
Great people very committed to customer…
Great people very committed to customer service. Happy to be here.
Response from TriconAug 10, 2026
Hi Jan!
Thank you for your kind feedback! We're delighted to hear you've had such a positive experience with our team.
We appreciate you choosing Tricon and look forward to continuing to serve you!