The Trichotillomania Relief Specialists™ are the husband and wife team of Robert and Glei Mantell. Using the power of the Trich-Free Mindset Solution™, Robert and Glei have over the last 20 years helped nearly 1000 clients from around the world find blessed relief from trichotillomania, including hair-pulling, eyebrow pulling, eyelash pulling, skin picking (dermatillomania), nail-biting, and other Body-Focused Repetitive Behaviors (BRFBs). Our clients typically create breakthroughs far more quickly and easily than even most seasoned professionals realize can be possible.
The Trichotillomania Relief Specialists™ (trich-free.com) has 72 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
trich-free.com
Website
trich-free.com
Category
Mental Health
Location
Lancaster, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
If you are a parent reading this, I know the pain you are feeling. You are trying to find help…a solution… for your child’s hair pulling. I will tell you that you have truly found the best people and the right program to help you now.
Hair twisting had been a means of comfort for my son since birth. He twisted my hair as an infant, and his own hair since he was a toddler. For all his life, he twisted his hair when he was stressed, bored, or tired as a way to self-soothe. A few years ago, it came to the point where he would have large bald spots in different areas from twisting/pulling out his hair. We searched for answers. He wore a device on his wrist to buzz him when the motion happened, but he hated the attention that brought, and it was ultimately unsuccessful. We tried band-aids on fingers, wearing hats as much as possible, reasoning with him, bribing him, anything we could. It wasn’t until Robert and Glei came into his life with their compassion and specific techniques that he became free from twisting and pulling. They have truly dedicated their lives to this, solving this for their clients. If you are trying to decide where to go, what to do, I would highly recommend that you give your child the loving gift of this program and coaching with Robert and Glei. I know you will be grateful that you did!
Response from The Trichotillomania Relief Specialists™May 5, 2025
Heather, thank you so much for your very kind 5-Star review! I hope that the depth of your story, in which you recounted your son's nearly life-long challenges with this behavior, has been source of hope and inspiration to others about what can be possible for them as well. Again, thank you for your review, and for your family's trust and faith in our services. Glei and I are incredibly appreciative! -- R & G :-)
HA
Haley
Life-Changing Program – Highly Recommend!
Robert and Glei have truly changed my life in just 8 short weeks. I’ve been struggling with trichotillomania for over 10 years and have tried everything—therapy, anxiety medications, hypnosis—you name it. Nothing ever stuck.
When I was finally ready to take control of this part of my life, I signed up for their one-on-one 8-week program, and by the end of it, I had full sets of eyelashes for the first time in a decade. I’m wearing mascara again—something I hadn’t done in 10 years!
The program materials made so much sense and felt tailored to what I was experiencing each week. On top of that, Robert and Glei were incredibly supportive and responsive anytime I needed help between sessions.
This program has been nothing short of transformative. I can’t recommend it enough to anyone struggling with trich. It works—and it’s led by two wonderful, compassionate people who truly care.
Response from The Trichotillomania Relief Specialists™Apr 24, 2025
Haley, thank you so much for your very kind expression of appreciation for our time together! Your success is every bit as much a testament to your commitment and your willingness to do things differently as anything we did to help facilitate this change. We'll look forward to visiting with you at your complimentary 3- and 6-month follow-up check-ins, OK? Congrats again on an outstanding result!
AN
Anonymous
Robert and Glei are incredible!
Robert and Glei are incredible! I stopped pulling after just a few weeks meeting with them. I definitely recommend- they are so helpful, kind, knowledgeable and supportive!
Response from The Trichotillomania Relief Specialists™Apr 13, 2025
Thank you so much for your wonderfully positive review! Congrats on your tremendous success! :-)
NC
Nate C.
Robert and Glei are Godsends
Robert and Glei were Godsends for our daughter and family. Before meeting them we felt we had tried everything and didn’t know where to turn. Watching our daughter pull and pick seemingly against her will with no way to help her was defeating. She had bald spots, marks all over her arms and legs from pulling and couldn’t stop. It was killing hwr confidence and was impacting and overshadowing every aspect of her life. Somehow we were fortunate enough to find Robert and Glei’s website. I must say I called them with little hope they would have anything different to offer than what we had already tried unsuccessfully. I left a voice mail and heard back from Robert in less than a day. He took almost an hour out of his day to talk to me and explain how they can help. 10 mins in I was already convinced this was something different and could work. We scheduled a day to get started and were so glad we did. Our daughter stopped pulling the day of the first session! I wouldn’t believe it if I hadn’t experienced it. She didn’t pull a single hair for 5 weeks straight. It was truly a miracle. She slipped up here and there through the 12 week process and would make adjustments using coaching from Glei and Robert. We just finished the 12 weeks. No more bald spots, almost non existent pulling, confidence is back, so many skills and tactics learned that she can use her whole life. We are eternally grateful for Glei and Robert. They are very good at what they do and I would highly recommend their services to anyone.
Response from The Trichotillomania Relief Specialists™Mar 7, 2025
Hello, Nate! Thanks so much for your glowing 5-Star review of our work with your daughter. We sincerely appreciate that you took the time to share your family’s journey and experience with our program. :-)
Helping your daughter overcome such a challenging period in her life has been an honor and a privilege. Her courage, determination, and willingness to embrace the process have been wonderful to see. We are so proud of the progress she has made and the confidence she has regained. It’s incredibly gratifying to hear how the tools and strategies she’s learned have already made such a lasting impact for her. Your trust in us, especially after feeling like you had exhausted all other options, is something we don’t take for granted. We’re so grateful that you reached out and allowed us to be part of your family’s journey.
Please don’t hesitate to reach out if there’s ever anything we can do to support your daughter or your family. We’re always here for you — Robert and Glei :-)
CV
Customer V.
Amazing people!!
Robert and Glei are truly such amazing people. Their teaching methods are so effective, but simple! Regardless of pulling Ive learned so much from them that will help me later on in life! I started this program after two years of pulling, and after about 4 meetings I was almost able to be completely pull free. I just finished the course, and now am pull free for the past 8 weeks!
Response from The Trichotillomania Relief Specialists™Mar 5, 2025
Thanks so much for your 5-Star review, V - and especially for the gift of our time together during your 12-week program. Glei and I could not be more pleased with your success, and with you as a person. You were truly a joy to work with and to get to know. And of course, we're not done yet, are we? Glei and I will be seeing you for your 4-, 8- and 12-month follow-ups over the course of the rest of the year. We're looking forward to it! Great job, and congrats!! -- R & G
AV
Anita V.
Robert and Glei are the Trichotillomania specialists you have been looking for!!! No word describe how grateful we…
No words can describe how grateful we are to Robert and Glei with The Trichotillomania Relief Specialists for helping our 13 year old daughter V with Trichotillomania. She suffered
with Trich since October of 2022. It began around the time when she started her orthodontist journey we believe. She had to have an expander put in and turned every night before sleep. That was a pretty traumatic experience for her and also for myself as her mother, to be honest.
I myself never heard of trich till I started doing more research as my daughter’s pulling progressed. She started with upper eyelashes first, progressively moved onto her lower lashes and then her eyebrows. We were so lost and hurt by watching her suffer with this. We were desperate. We knew we had to seek professional help.
The Trichotillomania Relief Specialist is what caught my eye on google search. I emailed them about what we were going through and by the end of the day I got a call from Robert. The moment he started talking I felt a sense of relief like there actually is hope. We decided on the 90 -Day Personal Breakthrough Coaching Program. It was nerve wrecking for us and for our daughter not knowing what to expect. She felt incredibly shameful and wanted to keep it between us but at the same time we knew it’s time to get professional help. It was now or never.
Best decision we could’ve made for her and us as a family as it affected us all. Yes it was a financial investment but am happy to report our daughter is now 8-9 weeks pull free. Her eyebrows are almost back to normal and eyelashes are coming in slowly but surely. She pulled every single night. From the first zoom meeting with Robert and Glei she went pull free for 13 days. She had a one night relapse. Since then she’s pull free. Absolutely amazing. Robert and Glei both have something unique about them, their approach and coaching. I was always in the room listening in and felt so at peace by the end of session. V started looking forward to their weekly session actually. It was amazing to witness the shift in her demeanor. I felt something changed immediately in her.
Please if you’re reading this and feel desperate in your situation, don’t hesitate.
Robert & Glei are here to help. Professional but at the same time easy going professionals who know exactly what to do and how to approach the hair pulling. Highly recommend!
Response from The Trichotillomania Relief Specialists™Mar 1, 2025
Anita, Glei and I are truly touched by your kind and thoughtful words. Thank you so much for taking the time to share your family’s journey and for trusting us to be part of V’s path to freedom from hair pulling. Your heartfelt story captures not just the struggles of trichotillomania, but also the incredible strength, love, and dedication you and your family have shown in supporting V through this challenge.
It has been an absolute privilege to work with V and witness her transformation. The courage she showed in stepping forward, even when she felt uncertain and vulnerable, is nothing short of inspiring. And as parents, your unwavering commitment to her well-being speaks volumes about the love and support she has behind her.
Understanding that she is now 8-9 weeks pull-free - especially considering the daily struggle she used to have to endure - that her confidence is returning, and that she even looked forward to her sessions brings us so much joy. It’s proof that change is possible, and we hope your words give others the same hope you felt when you first reached out.
We are beyond grateful for your trust in us and your willingness to share your experience. Thank you again, Anita! Wishing V and your entire family continued strength, happiness, and freedom! -- Robert & Glei
SC
Scarlie
Very worthwhile!
Robert and Glei changed my view of Trichotillomania, I was (like most people are!) very unsure to whether this would work or not, but its a great program and was super fun doing it with others! Expensive but worth every dollar.
Thank you!!
Response from The Trichotillomania Relief Specialists™Dec 14, 2024
Hi, Scarlie! Thank you so much for your kind words and 5-star review! We're thrilled to hear that the program not only helped change your perspective on trichotillomania but that you also enjoyed the experience of working through it alongside others.
We understand that making an investment in oneself can feel like a big step, and we’re truly grateful you saw the value in what we offer. Our priority is to provide a program that delivers lasting results and meaningful transformation, and it’s wonderful to know it was worth every dollar for you. Thank you for trusting us to be part of your journey! We’re honored to have been able to help. -- R & G :-)
LI
Lisa
Robert and Glei completely changed my trich!
Robert and Glei completely changed trichotillomania for me. As of right now I have been pull free for about a month and a half after having completed the 7 week challenge. We were taught so many useful tools to help combate urges that I still practice which has made it so much easier for me to stay pull free! They offer continued help even after our sessions have ended through a check in and are always willing to communicate over email if something comes up! I was a bit hesitant before starting this program on whether or not I could truly stop my hair pulling but after these sessions I can say I am in such a better place compared to where I was before. I feel more prepared and ready for when my urges do come and can quickly combate them thanks to everything they have shared with us. My trich has become so much easier to manage. So greatful to both of them!
Response from The Trichotillomania Relief Specialists™Dec 8, 2024
Thank you for your wonderful review, Lisa, and for your very exciting report about your progress. You were a pleasure to have as part of our Trich-Free 7-Week Challenge coaching group, and Glei and I are so happy we were able to help you make such a meaningful change in your life. You have so much to be proud of... Great job!! :-)