At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.
Treatmedy (treatmedy.com) has 456 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
treatmedy.com
Website
treatmedy.com
Category
Salons & Clinics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 25% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have osteoarthritis in my left knee. I have been using Treatmedy every day for over 30 days. This medical device has given me increased mobility and much less pain and stiffness. To have peace of mind knowing that my arthritis doesn't control me -- I am managing it without the use of medication.
SK
Sean K.
Good idea, shoddy product
Original review dated Sept 26, 2025:
I purchased the item on June 5, 2025. The item was working fine until Sept 25, 2025 when the wire part of the unit broke and became unusable. After contacting the company, I was told simply that there is a 90 day guarantee period for returns or refunds. I am quite disappointed that they would not at the very least offer a replacement unit, as I used the product for less than 4 mths. Perhaps there is a reason why the product has just a 90 day guarantee period.
Updated as at Oct 8, 2025
I got an email reply directly from one of the Customer Experience Advisors at Treatmedy with the response on Oct 5:
"... That said, as mentioned previously, our 90-day money-back and replacement policy applies strictly within 90 days of delivery. Since your order was delivered on June 5, 2025, the coverage period ended on September 3, 2025. Unfortunately, we’re unable to offer a replacement or refund outside of this timeframe..."
So while I appreciate Treatmedy's response to my review through Trustpilot suggesting that I reach out to the Support Team, but my reaching out to the company before did not result in anything already.
Response from TreatmedyOct 8, 2025
Hello Sean,
We truly appreciate you taking the time to share your feedback, and we’re truly sorry to hear about your experience and completely understand how frustrating this must be. That’s certainly not the experience we want for our customers.
Please reach out to our support team again at [email protected], and we’d be glad to revisit your case and see what we can do to make this right.
Kind regards,
The Treatmedy Team
AG
AGamez
The products works as advertised
The products works as advertised. Its been great for the bunion I have. The pain has gone away and I can tell that my foot is getting better. I highly recommend this product.
AF
Achim F.
I am wearing my device every night and…
I am wearing my device every night and feel that the pain in my left big toe is decreasing. It appeared that it was moving into the hallux vargus direction and that is why I am trying this product.
VA
Virginia A.
Love the product and the customer…
Love the product and the customer service I received.
JA
Jac
Purchase was smooth and easy with good…
Purchase was smooth and easy with good tracking.
Quality of item was sturdy and fit is comfortable,
Not sure if it will fully correct but it does help to loosen the toes so my five ties don’t feel clamp together. I hope I can get another one for free.
QJ
Qiu J.
Best ever solution for hurting bunions and walking
Hello there , I’d been suffering from this issue on both my feet for so many years, being born with wide feet and high arch . And for that reason for years I only wear a custom made sandals to alleviate the pain in both my feet. My PCP advised me to have steroids shots every few months and it cost so much pain and money . Then after a few years they opt on having me some surgery . I never did the last recommendation. When I found out about your product on instagram I immediately ordered a pair for both feet to give it a try . After just having them few weeks now the walking experience is 200% better . No worries on recovery if I had surgery , just put them on whenever I’m at home all day and decided to wear them on some thong sandals ! Great product ! Highly recommended 🙏🏼
RH
R.Harris
Shipping was fast and the product was…
Shipping was fast and the product was just as described. I have only been using them for a short time, but they provide relief so far and are very easy and comfortable to wear daily! I look forward to seeing improvements in the coming weeks!!