Terance R.
No answer to billing disputes
There service appoint scheduled is garbage. I scheduled service appointment thru them for a local shop a week in advance. No confirmation email was sent, day of appointment shop had no record, was told by their ai chat I would get a live agent 6 days later no one answered after 10 days I did another chat was told I could cancel and reschedule without being charged. I was still charged the $50 cancel fee. Sent an email to their help email. It’s been 11 days with no response. Ai chat said if I dispute the charge with my bank my account would be sent to collections and to try emailing again. My live support request is still pending in there app now for 21 days.