Traveler's Joy Reviews | Read Customer Reviews of travelersjoy.com

Traveler's JoyReviews of travelersjoy.com

4.7585 reviews
Wedding & Party
PO Box 30, Durham, North Carolina

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Traveler's Joy

About Traveler's Joy

We're a small group of folks that started Traveler's Joy on a stoop in Brooklyn, NY in 2004. However, it all really started in 2003 with the serendipitous meeting of our founders at the first overnight hut of the Milford Track in New Zealand. Taking the company from a muddy hike on the South Island to the world's most popular honeymoon registry in a few short years required a lot of work. Luckily we have the best team in the world! Traveler's Joy continues to grow into a new decade and we're all very excited at what the future will bring. If you have any questions, suggestions, comments, or quotes (or just want to say "Hi!"), always feel free to contact us! You are the lifeblood of our business and the keeper of our hearts.

Traveler's Joy (travelersjoy.com) has 585 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: travelersjoy.com
Website: travelersjoy.com
Category: Wedding & Party
Location: Durham, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Traveler's Joy reviews

Showing 76 reviews with 4 stars · Clear filters

Brittany
Jan 6, 2019
Good Experience
Good experience with the company. Only issue was that we are Canadian and I didn't realize at first that all of our guests would be charged in USD. Other than that it was super easy to use and I would recommend to my friends
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Nadine H.
Nov 19, 2018
It was great but sadly no one trusted…
It was great but sadly no one trusted the site I'm not sure how to improve upon that because to me the site was straightforward.
Response from Traveler's JoyNov 26, 2018
Hi Nadine, Thanks for sharing your feedback and I'm sorry none of your guests used your registry. With over 14 years of helping couples register for their honeymoon, I'm not sure what else we can do but I'll share your feedback with the team. We hope you had a wonderful honeymoon. Best, Brandon CEO & Co-founder Traveler's Joy
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Heather
Nov 15, 2018
Only complaint is the time it takes to…
Only complaint is the time it takes to receive your money people have left for you. If you went on your honeymoon right after your wedding you wouldn’t be able to use the gifts until a few days into your vacation. It makes it almost nonfunctional.
Response from Traveler's JoyNov 15, 2018
Hi Heather, Thank you for your review. I understand how frustrating it must have been to depart for your honeymoon without having all of your gifts already in your bank account. We always encourage our couples to redeem their gifts 3-5 days before the wedding, the day after the wedding (if possible), and immediately after they return from their honeymoon. It only takes a maximum of 3 business days to receive gifts if the couple requests the bank transfer (ACH) option. I have shared your feedback with the team and we will continue trying to find the fastest method for our couples to receive their gifts when redeeming. Best, Brandon Warner CEO & Co-founder Traveler's Joy
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Connor
Nov 15, 2018
It was a neat thing to do for our…
It was a neat thing to do for our wedding/honeymoon and gave our guests something else to show their love for us. But we didn't really do any of the specific things.
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Darius
Nov 13, 2018
Traveler's Joy made it easy for us to… Get Funds Easily!
Traveler's Joy made it easy for us to select activities to add to our honeymoon list. Most of our family and friends were able to access and contribute with ease. The only downside is that money is taken away from the couple for taxes. This is all explained upfront though. We have no complaints about the site.
Response from Traveler's JoyNov 14, 2018
Hi Darius, Thanks for the great review! I just want to clarify that no money is taken out for taxes. There is a fee is your gift is given using a credit card but if the gift is a cash/check, there are no fees. Below is some more detailed information on the fee. Thank you so much for using Traveler's Joy! Please email me directly if you have any other questions I can help answer. [brandon][at][travelersjoy][dot][com] Regards, Brandon Warner CEO & Co-founder Traveler's Joy ----- How much does it cost? Gifts provided to you via cash or check are 100% FREE. For gifts given using a credit card, 2.95% is deducted from the gift amount. The gift giver is also charged 2.95% + $0.99 on checkout. These fees cover processing the credit card (which can cost us up to 3%), hosting, features, and services of your registry, phone support five days a week, twenty-four hour email support, and support for your wedding guests who wish to purchase a gift for you over the phone. You also have the option to give all the credit card fees to the guest making ALL gifts 100% FREE for you to receive. From the same settings, you can also choose to have all fees deducted from the gift amount. This makes a gift cost guests just $0.99 to provide. It's totally up to you!
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Harve
Nov 13, 2018
easy
Convenient for people not coming to the wedding to share gifts
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Zachary
Nov 13, 2018
Worked great but no foreign xactions
Worked as intended but not foreign friendly, however Norwegian relatives were not able to use it. Love the thankyou card list it generates with contact info and names what they gave us
Response from Traveler's JoyNov 14, 2018
Hi Zachary, Thank you for your feedback. I've shared your review with the entire team to find out why your Norwegian family could not give gifts on your registry page. Our site and payment processor are set-up to accept gifts from Norway (and the other countries below) so we will need to determine what happened. Please email me directly so we can determine if there is a way to make your overall experience with Traveler's Joy a better one. [brandon][at][travelersjoy][dot][com] Regards, Brandon Warner CEO & Co-founder Traveler's Joy -------------------------- Who can give a gift? Anyone with a valid Visa, MasterCard, or Discover credit card. If the guest is not located in one of the countries listed below, our credit card processor may require additional information. We will work with the guest to facilitate this process. American Samoa, Australia, Austria, Belgium, Bermuda, Brazil, Canada, Cayman Islands, Chile, China, Costa Rica, Denmark, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, Kenya, Republic Of Korea, Kuwait, Liechtenstein, Luxembourg, Macao, Mexico, Monaco, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, United States Outlying Islands, Virgin Islands - British, and Virgin Islands - American
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Jeremy
Nov 8, 2018
Easy to use and great little touches
Easy to use and great little touches. The processing fees ended up costing us more than we had anticipated however and needs to be taken into account.
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