Protect your personal and business investments with Travelers Insurance. From auto insurance to homeowners or business insurance, we have the solution to suit your needs.
Travelers (travelers.com) has 148 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Gary O.
This Company raised my monthly Car Insurance payment from $161 in 2024 to $221 in 2025. Their pretext for doing this was a claim I filed that involved mt backing into a trailer on a side street. The total repair was $843 of which I paid my $750 (deductible). I am a Senior Citizen with good credit and an outstanding driving record. Stay away
Jody C.
The worst company. Their policyholder was responsible for hitting my car and refused to pay my 15 day rental car expense. Refused to return my calls. Scam!!!
Bridgette S.
I wish I could give negative starrs. My 74 year old mother has been waiting roadside for 4 hours after locking her keys in her car. She has been given one excuse after another. One tech said he couldn't unlock her door, and he never even showed up. Ridiculous lies, horrible customer service for something that should have taken 20 minutes. She ended up calling a private locksmith. Horrible, horrible!
Dan
ScrewTravelers. We had a furnace A/C unit leak in the attic on a less than 6 year old house because the builder didn't install an intact pan under the unit, and had water damage in our ceiling and insulation. After over a month of not hearing a damn thing from our adjuster after filing the claim (nothing resolved yet), these bastards sent us a non renewal notice. 6 years of premiums and they cancelled us after a claim. This should be illegal. I'll never give them another cent again.
James M.
Worst customer service ever. They don't even try. If it were not for my agent I would not use this insurance. I let my agent deal with them. No point trying to talk to these people, they are like a back end that needs an agent to interface with. If you don't have an agent just get insurance somewhere else.
Paul C.
Anyone have advice on dealing with an insurance company. Tracked down the driver who hit and ran on my car. Travelers sent me to a captive shop - Gerber Auto. Travelers denied OEM parts despite WAC 284-30-390 requiring restoration to pre-loss condition.
Petkan I.
Big time scammers. Bought a car from them on auction. They started the car with no oil and broken engine, just for the pictures. The car needs new engine. It was labelled Run and Drive. Don't do business with this scammers!!! NEVER! NEVER! NEVER!
Adrian Avila N.
They'll cancel your policy knowing you have to get it back with one of their buddies. Part of insurance mafia I supo
