Travel All RussiaReviews of travelallrussia.com

Excellent communication beforehand, prompt replies, covered all the convenient details like pickups and drop at airport, very good guides, flawless itinerary.

Firebird Tours is one of the most professional tour operators that I have dealt with. Every aspect of my holiday was planned and executed with exquisite perfection. The logistical support ....right from drawing up my itinerary, discussing the various options available, handling of ticket bookings....documents provided for visa application.......airport pickups and drop offs.....luggage handling.......email follow-ups etc. was extremely efficient and praiseworthy. What was most remarkable was the 24/7 support provided by the entire team. Someone was always available to answer queries and even make last minute arrangements for an optional activity. The choice of hotels also was fantastic. Beautiful places located in the heart of the city that allowed for easy exploration as they were walking distance from most of the city attractions. I have travelled to several countries worldwide and without doubt I would rank my experience with Firebird Tours as one of the best. Efficient.........customer oriented.........reliable...........and sincerely passionate about what they do are just some of the superlatives that I would use to describe them.

Well organized, flexible, productive use of time, experienced guides, good value. Always felt that Travel All Russia knew what they were doing. Allowed me to focus on absorbing the experience.

My family (six of us) took the 3-day Golden Ring Tour. The tour was well-organized from start to finish; our principal tour guide spoke perfect English and seemed to know instinctively what was important to us and what was less important; the various local guides were very knowledgeable about the sites and, on the occasions when their English was lacking, the principal guide effectively filled in the gaps; the tour bus (large van for the six of us) was comfortable, and the hotel accommodations were superb. As an additional bonus, the tour people handled the process for obtaining our visas, their help in getting it done right was well worth the price. All in all, it was a wonderful trip, and we have no regrets about any of it.

The tour exceeded our expectations! From the first conversations we had with the representative, we were impressed with his depth of knowledge and the trust he inspired.The guides on the tour were incredibly well-trained and knowledgable, and the drivers were courteous and respectful. The hotels were excellent and the breakfasts were huge and sustained us well into the afternoons. The stop and start times for the group tours were just right--we were not rushed in the morning and had time later in the day to explore on our own. We were fortunate that our fellow group travelers were good tour companions. The company handled the visa process smoothly and they asked for feedback several times throughout the entire booking process which indicated their concern for quality. It is evident that Travel All Russia values the customer. We would travel with them in the future.

Had a fabulous time and the service was excellent. My trip met all my expectations.

Enjoyed the whole journey from St. Petersburg to Ulan Bator. Sight seeing in all places was great with many surprises to learn about the History of each place. All the guides (English speaking) were so good to explain every thing we would always remember them fondly. Kremlin Visit, Moscow Subway visit, touring many Churches, Buddhist Monasteries, Camping in the mountains in Mongolia and the exciting Train journey through Siberian wilderness would remain fresh in our Memories for ever! Keep up the good work and Wishing The Best Always.

Our trip to Russia, Finland and Estonia was planned and executed to perfection! Communication, transfers and accommodations were outstanding and our guides were extremely knowledgeable. We learned so much about Russia and enjoyed our trip immensely. We look forward to using Firebird Tour on our next adventure!