Denis H.
Took epic Trans Siberian 20 day journey …
Took epic Trans Siberian 20 day journey Vladivostock to Moscow April may 2017 Logistically excellent Guides were there at the stations ,waiting for us ,drivers fine ,Guides overall apart from Vladivostok were fine,withMark at Lake Baikal .very good ,Drivers were fine .The meals provided on the train were Poor, beyond poor ,and actually Rubbish ,and the prices you paid for meals not provided on itinerary ridiculously expensive and RUBBISH. The meals and restaraunts selected for meals at various cities were on the whole dreadfully repetitious ,and some of the Restaraunts we were taken to,were,like eating in a CEMETRY AT NIGHT just awful.The first class Carriage as basic ,small and would not rate as a second class in any major railway in the world, and yet this is the Showpiece,of Russia ,the cities we visited,we did not have time to really explore ,we spent more time finding the Lunch venue,than we did exploring the Cities and understanding there history.The Hotels on a whole were good ,Novosibirsk Hilton was the most incompetent ,as regard customer service ,for which they would get a minus5, or a RUBBISH note. Was trip wortwhile Answer YES ,Learnt a lot more about Russia ,Would I go again NO Would I recommend the same trip to others NO,IT WAS. OVERPRICED FOR WHAT IT WAS Avoid the Stolby mountains trip,this is an overrated trip,The old believers village trip from ULAN UDE was excellent ,with the caves from Perm being interesting. INTERESTING enough is ,THAT nobody from TRAVEL ALL RUSSIA HAS BOTHERED TO CONTACT US ,AS RE THIS TRIP ,SINCE WE RETURNED. HOME.In the end was the trip worth it we paid £9500 plus extras for two people ,we would have liked a small group but travelling from Vladivostock to Moscow is probably not the norm,but. This is how we did it,The answer ,is yes the trip was worth it , for what we. Learnt about RUSSIA But not the. Price we paid .Denis M Henderson
Response from Travel All RussiaJun 6, 2017
Thank you for giving detailed feedback from your trip. Trans-Siberian is a unique route in every way, and indeed have a basic infrastructure and high costs due to remove location and distances. Unfortunately, at least at that point, level of accommodations along the way on train and in smaller cities, as well as available meal options, cannot be compared to European and Russian cosmopolitan cities. From our side we can assure you that you have paid best rates for the services arranged, as we are leading direct tour operator in Russia. We only book the best available restaurants, hotels, guides and drivers, and train tickets for our travelers. We regret to hear that you didn't enjoy infrastructure aspects of a trip, and happy to hear that logistical arrangements were on top. Trans-Siberian route is developing at increasing rates in resent years, and we hope to continue improving journeys on that route with better rates and infrastructure.




