Travel All RussiaReviews of travelallrussia.com

We had a wonderful trip in Russia. But while we stayed in St. Petersburg, our safe in the hotel room was opened. We later learned that at least two other rooms had their safe open. This left us (who had the safe open) very disturbed for the whole trip. I had to cancel all credit cards and was left with no credit cards to use for the rest of the trip. The programs on the ship were poorly presented. Tours in each city (while we were on the cruise) were short. Moscow had road constructions everywhere. The tour guide was in a hurry rushing us through the sites. Russia is a beautiful country with rich history, splendid culture and delicious food. Overall, the trip is a wonderful experience!

Best services from Travel All Russia. The Hotels at the best location and 6 stars rate. The ship is old but very classical, the food on board are excellent, the crew services are warm and professional. The transportation arrangement is perfect. No one complaint in the entire trip. This is the first time as group leader to receives such high complimentary.

This is an amassing tour so well planned by Firebirdstours and their consultant who I worked with. The guides are very well informed and helpful in every way. They keep to the planned timetable so that one can book and meet commitments in the free time. I found having free time important and more enjoyable so I was able to explore for myself rather than touring all day in a coach not having time to see what you really go for The accommodation is well chosen centrally located in each city. The transport drivers at pickup points were always reliable leaving enough time to meet other transports or commitments. Take clothing that is warm and as summer light weight as there are many terrains crossed in a short distance. I had such a good time I recommend this holiday.

Russia was so amazing, and thanks to Travel All Russia, a wonderful experience. From the ease of booking and helpfulness of my agent, Ben Schulze, everything went off without a hitch. Delighted to find our group had only 10 travelers, so much more pleasant than bigger groups. Our guides were fantastic, especially Alexis in Moscow. He went over and above his duties - helping find ATM's, getting us tickets and transportation to evening events and even walking us to locations that we weren't sure how to find. We were exposed to all the significant sites and still had free time to explore on our own. The only disappointment was the Hermitage because it was so crowded that it was impossible to see everything, but that was not the tour's fault. The hotels were both wonderful with the most amazing breakfasts. My only suggestion is to have a lunch break every day instead of just most days. I highly recommend Travel All Russia. I loved every minute.

Excellent tour guides in both Moscow and St. Petersburg. Schedule was a bit light for my taste. In St. Petersburg, both Peterhof and Catherine's Palace were both beautiful, however, I would have liked to have visited additional art museums, and historic homes of writers rather that seeing two gold encrusted palaces. I knew that St. Petersburg would be crowded in August, but was just overwhelmed by the number of tourists. Impossible to really "see" art in the Hermitage -- we were rushed thru so quickly (by the museum guards) to accomopdate the 35,000 daily visitors. Other museums, especially The Russian State Museum, were exceptional. I visited it on my own, not part of the tour.

It was very eell organized.

Everyone was pleasant and helpful. My only complaint is that they tried to cram too much in a short time. Should have had one more day in Moscow and perhaps one more in St. Petersburg.

We found Firebird easy to work with in planning our tailored Scotland journey for 3 couples. The itinerary was as we requested and the logistics were excellent. Our accomodations were very good with one exception. Our driver/guide was the best(Sergio LaSpina). He went above and beyond , taking us to out of the way places that an ordinary canned tour would not.I cannot say enough good things about him. Thanks again to Evelina , our trip planner. She did a great job for us as we made all our changes to the itinerary.