TrashieReviews of trashie.io

I’ve used Take Back Bags since before they rebranded as Trashie, and it’s super easy to use. In fact, so easy that I’d never had a reason to complete my account with a password. But recently I couldn’t access my account through the link, and since I’d never made a password, I had no way to get in. Cue their customer service. I messaged them late that night, by the next morning they had sent me a solution. I was in. And now I have a password too. Even their customer service is super easy. Highly recommend using the Take Back Bag service.

I received my Trashie bags just in time for me to clean out my closet. I greatly appreciate the swift business. Then, because I live in a rural remote village in Alaska, we can't use UPS labels so they quickly emailed me some USPS labels. WIN! WIN! Give back, help others.... we work together. Love you, Trashie!

I've used Trashie Take Back Bags for years. I've redeemed rewards for merchandise. I've always had a good experience. I recently moved, and wanted to send a Take Back bag. I had trouble locating a UPS Store near me that would accept the bag. I emailed Trashie, and Kenneth responded, not only with a link to various authorized UPS locations, but he called out ones closest to me. Excellent customer service! Thank you, Kenneth!

The customer service team is awesome! I needed help changing my Trashie bag return method. The customer service representative was quick to respond throughout and went above and beyond to ensure I had the proper shipping label.

Trashie makes me sort through my clothing and fabric with a lot more thoughtfulness than before. It's not just stuff that I want to dispose of but not send to landfill. It gives me a chance to consider whether a piece still has some life in it and could go to another non-profit. The task makes something more than "dumping" old stuff into finding the right purpose for it. Emailing Trashie staff is also a pleasure, not a chore. Responses are quick and specific. The money spent at Trashie is so worth it. Thank you!

I’ve been using Trashie for a while now but had my first experience with customer service given I sent some items by mistake in my Trashie Bag. They were very quick to respond and help me solve the issue (it didn’t even matter it has a holiday weekend, the response was immediate!). Not only is Trashie a great business model, but they have kind and dedicated humans behind, making the experience greater. I’ll for sure continue using Trashie for all my clothing recycling needs.

I got 70% off at the Gap and I was able to get 7 items for less than $80. 7!!! Items!!!! I got such cute and quality clothes that I can use for so long and it wouldn’t have been possible without help from TrashieCash.

Trashie customer service is outstanding! They are quick to respond and assist quickly with questions or issues. It’s wonderful to work with such a dedicated company!