Laura
Awesome customer service!
Awesome customer service! When I didn’t receive the Trashie bag I had ordered, I emailed them on a Sunday, Labor Day weekend, to be exact. I received an actual reply within 10 minutes or so! I was blown away tbh. Rin told me that he tried to track down my order, but that it was apparently lost, so he immediately sent out another bag at n/c. The next day, wouldn’t you know, my original bag arrived. I emailed Rin to let him know thinking they would just charge me for the price of a new bag. Rin thanked me for my honesty and that was the end. He was so helpful and gracious. It was so refreshing to have such terrific customer service that I felt the need to share with everyone!! Highly recommend Trashie!!
Response from TrashieSep 11, 2026
Hi Laura, thank you so much for sharing this! We’re so glad Rin was able to help get everything sorted out so quickly. We really appreciate your honesty, your kind words, and your support of Trashie!



