TSweeney
Overalll, dissatisfied
I purchased a three-pack of the Take Back Bags - $45. Filled each with clothing, shoes, linens, etc., and returned them via UPS. The return process was fairly easy using a QR code then dropping the bag off at my neighborhood UPS Store, so yay for that. My return bags earned me 90 points total, which I thought would be like $90 as a gift card to use for things I actually need -- gas, groceries, cat food from Chewy. Instead, you use the points to purchase small discounts on goods and services from brands I’ve not heard of or to purchase small discounts from brands I’m already buying from elsewhere -- and if I watch the sales, I don’t really need the Trashie points to get the discounts. I did use some of my points to buy a small credit to use the next time I book a hotel I’ve used in the past in NYC, but when I went to use the middleman’s website required for making reservations and using the credit, the prices were higher than what I had paid going directly to the hotel’s website. I like what Trashie is trying to do -- reduce the textiles that end up in landfills -- but the point system currently feels like it encourages people to buy more stuff. It just feels wasteful.
Response from TrashieJan 27, 2025
Thank you for sharing your thoughts and feedback! We really appreciate your support of our mission to reduce textile waste. Transparency and creating a meaningful rewards program are super important to us. Our rewards system includes both 1:1 exchanges and premium rewards at higher rates, giving access to exclusive offers and partnerships. We know it’s not perfect yet, and we’re constantly working on adding more useful and practical rewards that better meet the needs of our recyclers. For example, we’re looking into ways to offer more everyday essentials like groceries or pet supplies. We totally hear your concerns, and your input helps us improve. If you’d like, we’re happy to help you navigate our current rewards to get the most value. Thanks again for being part of the Trashie community and helping us work toward a more sustainable future!



