Responsibly recycle your unwanted clothing and textiles with The Take Back Bag by Trashie, and unlock valuable TrashieCash rewards for online shopping.
Trashie (trashie.io) has 191 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
trashie.io
Website
trashie.io
Category
Malls & Marketplaces
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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This is a SCAM. I paid for unlimited membership, have waited 18 days to receive the bags and nothing. I contacted customer service. They told me to wait past the 10 to 15 days the company says it will take for the bags to arrive. Nothing. I have received nothing. This company is a scam.
Response from TrashieApr 27, 2026
Thank you for sharing your feedback. This is not the experience we want for our customers, and we completely understand how frustrating it is to be waiting this long for your starter shipment.
Take Back Bags typically arrive within 10–14 business days. If an order has not been received by the 14th business day, our customer service team is quick to help resolve the issue and review replacement options when needed.
Please reach out to our team at [email protected] so we can make this right for you.
EL
Ellen
Total SCAM!!
Total SCAM!!! I've had at least 3 bags not get to me, and for $20 each seems insane. I didn't bother reaching out to Customer Service; in the past, it's been fixed for my husband or me. I ended up dropping off my items at Goodwill. FOR FREE!!! Consumer Beware and go to Goodwill or the Salvation Army. Faster and easier and FREE. Their rewards (points or cash) aren't worth anything, which is why I was buying the bags in the first place. I'm keeping my money!
Response from TrashieApr 20, 2026
Hi Ellen, thank you for sharing your feedback. It appears your Take Back Bags were lost in transit, and we’d be glad to get replacements sent out for you right away. Please reach out to our Customer Service team at [email protected] with your order information, and we’ll be happy to review everything and help make this right for you as quickly as possible.
We appreciate you giving Trashie a try and would love the opportunity to turn this experience around.
JB
Julie B.
They will steal your rewards.
I have been recycling with this company for 3 years. They previously give you dollars to spend at specific online retailer or buy gift cards. They converted to points and took my $152 in credits and reduced it to a $21 value. Don’t trust them to honor your rewards. Trashie lost my trust in them and they didn’t honor the rewards that I signed up and paid for. I have been in contact with customer service and they said thank you for your feedback. Sorry you’re disappointed. No offer to help resolve this. They just lost a faithful customer.
Response from TrashieApr 20, 2026
Hi Julie, thank you for sharing your feedback. We understand the recent changes have been frustrating and appreciate the chance to clarify.
Take Back Bag purchases are for a recycling and sorting service, while TrashieCash is an added reward benefit of participating in the program. It is not intended to be a dollar-for-dollar reimbursement of what was spent.
The rewards program has evolved over time from earlier credit models, to points, and now to dollar-based TrashieCash to make balances clearer and easier to understand. While the way rewards are displayed and redeemed has changed, the intent was not to remove earned value.
We understand long-time customers may have strong feelings about these updates, and that feedback is being shared internally. If you’d like us to review your account or answer specific questions about your balance, please reach out to us at [email protected].
MG
Megan G.
I've spend over $250 at Trashie to send…
I've spend over $250 at Trashie to send in my items with the promise that I'll have trashie cash to be able to spend as gift cards. But they've taken away all of their giftcard rewards in exchange for 10% off or $10 off coupons. My balance after they redid their point system shows I only have $23 dollars in trashie cash. Where did my other $230 dollars i spent go to?! It's a scam. Im so disappointed in this company. I though it was part of then new Gen Z wave of caring for worldwide sustainability but it was just another cash grab by greedy Americans.
Response from TrashieApr 8, 2026
Hi Megan, thank you for your feedback.
To clarify, the amount spent on Take Back Bags isn’t the same as your TrashieCash balance. The bags are a paid recycling service, and TrashieCash is an added benefit you earn for participating, not a 1:1 return of what you spend.
We also want to reassure you that gift cards from many different amazing brands are still available on our website. You can view current options here: https://app.trashie.io/trashiecash-gift-cards. Reward types can rotate, so availability may change over time.
With the recent update, we moved from points to dollar-based TrashieCash to make rewards clearer and easier to understand. Existing balances were converted into this new system, which can make totals look different than before. However, the underlying value of your rewards didn’t change.
DI
Disappointed
Cash out is a scam
I used to have hundreds of dollars in “trashie cash” I was saving up because everything on the for days website was EXPENSIVE. Now, with the new program- those hundreds of dollars are only worth pennies. This program is the biggest scam. You shouldn’t have to pay money to give your clothes away.
Response from TrashieFeb 17, 2026
Thank you for sharing your feedback. The original Trashie Cash, previously Closet Cash, was tied specifically to the For Days retail store. When For Days transitioned away from selling its own clothing and into a marketplace model, that store-credit structure changed with it.
Today, the Take Back Bag program operates through Trashie.io, where participants earn points that can be redeemed for gift cards and partner offers instead of clothing credit. These changes were communicated to customers ahead of time as the program evolved.
The cost of each Take Back Bag helps cover return shipping, sorting, and the responsible processing of textiles, including distributing usable items to charity partners. Points are provided as a benefit of participation and are not intended to reimburse the cost of the bag.
To be clear, calling this a scam is not accurate. Reward values and redemption requirements are shown before redemption, and our Terms and Conditions note that the rewards program may change over time.
We’re sorry the updates weren’t what you expected, and we appreciate you taking the time to share your experience.
AM
Alexa M.
What’s the truth behind the bags?
Someone on Reddit that claims they used to work for For Days said the textiles get sent over seas. There doesn’t seem to be proof in the pudding with what is actually happening with the textiles, especially since it seems it may not be any-house doing. The textiles could be getting dumped in a land fill and we’d never know.
Trying to leave a review on the website is impossible and yet that have over a thousand 5 star reviews, very odd. They boast in their website that they’ve got over 400,000 take bag bags sent back to them this year alone. At that rate, that’s over 8 million dollars alone right there - so why are we only getting, what’s equivalent to a $1 gift card, for every bag we send them? Yes $1 - do the math, you get 3,000 points per bag and a $5 gift card is 15,000 points. What a joke. I’ve spent $60+ on bags and am only capable of getting barely a $10 gift card. Seriously, what a joke. A great idea though if it was actually functional and they could prove what they’re really doing with the textiles and maybe making the rewards better but getting 8 million dollars+ just to ship all this shit to some other country and make it their problem is a fantastic business venture.
Response from TrashieDec 29, 2025
Hi Alexa, thanks for the candid feedback and for asking tough questions. I want to clarify a few things, because some of the conclusions here don’t reflect how the program actually works.
First, reviews can absolutely be left on our site and third-party platforms, which is how we’ve accumulated them over time. There’s nothing unusual or gated about that process.
Second, the math being used here assumes that every bag sent back equals pure revenue, which isn’t how the model functions. Each Take Back Bag includes the cost of manufacturing, shipping to the customer, return shipping, processing, sorting, downstream recycling, and verified reuse partners. Those costs are significant and ongoing—the bags are not “free money” once they come back.
TrashieCash points are designed as a reward, not a rebate or resale payout. They’re meant to incentivize participation in a circular system, not to mirror the full cost of the bag or the operational expenses required to handle the materials responsibly. That’s why points can be stacked and redeemed flexibly, rather than being tied one-to-one to a bag price.
As for where materials go: textiles are not simply “shipped to another country and made someone else’s problem.” Items are sorted and directed to appropriate reuse and recycling streams, with the goal of keeping as much material in circulation as possible and out of landfills. That work is complex, labor-intensive, and far from free.
It’s fair to say the program won’t be the right fit for everyone. But the idea that the company is pocketing millions while providing no value, no transparency, or no real recycling effort doesn’t align with how the system actually operates.
LR
Lacie R.
This is a scam!
I did the "takeback bag" through Fordays.com about a year ago and it was simple, buy a $20 takeback bag, fill it with used clothes, send it back and get $20 credit for clothing on thier online store. Well...that's clearly not the case anymore. I spent $60 on two bags last month, sent one back and apparently the most I can get now is a $5 gift card or a 30% discount at various retailers. I jsut spent $60 to get $5 and I gave away a bunch of my clothes! This is a scam!
Response from TrashieDec 16, 2025
Hi Lacie, thanks for sharing your feedback.
The For Days clothing store closed over a year ago, including store credit associated with it. That credit was tied specifically to the For Days retail store, which is no longer operating.
Today, the program operates on Trashie.io, where participants earn points that can be redeemed for gift cards and other partner offers. We communicated with our customers on many occasions beforehand to ensure this change was clear.
The price of each Take Back Bag covers the cost of return shipping to our facility for a 15lb bag, along with the labor required to sort and responsibly route textiles. Points are offered as a benefit of participation and are not intended to reimburse the cost of the shipping and labor.
To be clear, the accusation that this is a scam is unfounded. The points required for each reward or deal are shown clearly on our site before you redeem, and our Terms and Conditions state that the points and rewards program may change over time.
We’re sorry the updates weren’t what you expected, and we appreciate you taking the time to share your experience.
LD
LD
I joined Trashie's Unlimited Service so you don't have to!
Prior to joining Trashie Unlimited in October 2025 I was bombarded with emails telling me about their new pay-one-price get all the bags you want deal. I was told I'd get "premium" gift cards. I even filled out a survey asking which gift cards I wanted. So, I took a chance because I was about to clean out my mom's house. I already knew that the 1:1 gift card ratio had changed but because it was the "unlimited" service I thought it would be a better ratio. Ha! It is still the terrible "spend $10 and get $1."
Once I got over that disappointment, I figured I could still make back the money spent. With taxes, I paid $73.44 for the unlimited service. Each returned bag would get me 30 Trashie dollars which is the equivalent to three real dollars towards gift cards. So, in order to break even I would have to send in 25 bags. This is not great but it was doable.
Now, as of today, Trashie has changed their Trashie cash system. Instead of getting Trashie cash you get points. A $5 gift card is worth 15,000 points. A returned Unlimited bag will get you 7,500 points that means the bags are now only worth $2.50 in real money!
And the "rewards" that are not gift cards are complete crap! $20 off $100 at some store I would never shop at is not a "reward." I signed up solely for the real gift cards to real stores where I would normally spend money. Now I have to send in 30!! yes, 30 bags, in order to break even. I would never have shelled out over $73 to recycle if I had known what an incredible scam it is. No recycling program on the planet is worth this.
Response from TrashieDec 16, 2025
Hi Lara, thank you for sharing your experience.
We realize there may be a bit of confusion about our membership program. Trashie Unlimited is a membership aimed at making responsible clothing donation convenient and easy. Points are earned for participating and are not intended to reimburse the cost of membership. The membership fee covers return shipping, handling, and responsible sorting.
We want to clarify for others reading that suggestions that Trashie is a scam are unfounded. We clearly communicate how the program works, including membership terms, at sign-up, in confirmation emails, on our website, and through our support team so customers know what to expect.
We have reached out to you by email to review your account and find a solution that works best for you. If anyone else reading needs help, please contact [email protected].
