TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
tradexmastery.com
Website
tradexmastery.com
Category
Education Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
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Que des promesses, aucun payout.
Après une demande de retrait, mon compte est fermé, pas une explication, pas un courriel, alors que toutes les conditions sont remplies!
Au final c’est 8000$ de travail perdu… en plus de mon investissement de départ.
Des mois de dur trading à cause d’une règle de consistance de 15%, pour au final ne pas se faire payer même lorsque les règles sont respectées… c’est pas correct de la part de TradexMastery.
Dommage qu’ils ne respectent pas leur contrat.
Probablement que TradexMastery rencontre des problèmes financiers.
SG
Shalene ..
TradeXMastery replied to my initial…
TradeXMastery replied to my initial review with a generic response, asking me to log the query... Where? You guys blocked my account for nothing and then want to give responses like its going to earn them a pat on the shoulder for action that will be taken in a different world.... like they have created some miracle new system that resolves queries once the trader is blocked. You guys are scammers there is nothing that can be said or proved otherwise. So take your empathy and give it to the next person who falls for your devious ways. Bottom line is my account was blocked, you cannot log anything with any widget once your account is blocked, its a TradeXMastery system so dont act like url dont know this. There was no reviews done to determine why the account should be blocked and most importantly still no proof emailed to me like yourl said it would when I wrote the inital review which was over a month ago!!!!! Waste!!!!!
RM
Raul M.
Update: My payout has now been pending for over 60 business days.
Update: My payout has now been pending for over 60 business days.
Despite multiple emails, escalation requests, and public responses asking me to contact support, I continue to receive the same generic replies: “under review” and “no timeframe available.”
I have complied with all requirements, my KYC is approved, and I have previously received payouts. No violations have ever been communicated.
After more than two months, this is no longer a delay — it is a serious lack of transparency and accountability.
I am still waiting for a clear resolution.
NR
N R.
First payout 35+ business days payout still pending – no timeframe provided
I requested my first payout of $1852 on February 5, and it has now been over 30 business days. My payout is still marked as “pending”.
I have contacted support multiple times, but I only receive the same generic responses saying that the request is with the accounting team and that there is no specific timeframe.
This is especially concerning since this is my first payout, and no clear update or estimated payout date has been provided.
I hope this issue will be resolved soon, but based on my experience so far, the payout process has been extremely slow and unclear.
Update:
The company responded here asking me to contact support again. However, I have already contacted support multiple times regarding my first payout and only received the same generic responses with no timeframe.
I am still waiting for a clear payout date for my request submitted on February 5.
Response from TradeXMasteryMar 26, 2026
Hi Rasul,
Thank you for sharing your experience, and we’re truly sorry to hear about the delay with your first payout. We completely understand how concerning this must feel, especially without a clear timeframe or detailed updates.
While payout requests do go through internal review and processing stages handled by our Accounting team, we recognize that extended waiting periods and repeated generic responses can be frustrating and unclear. This is not the level of transparency or efficiency we aim to provide.
We kindly ask you to reach out to our Support Team again via the support widget on our website so we can take a closer look at your specific case and assist further. Your feedback is incredibly valuable, and we would greatly appreciate the opportunity to improve your experience and hopefully restore your confidence in our service.
MC
M. C.
Keine Auszahlung nach über 60 Tagen
Ich warte seit Anfang Januar auf eine Auszahlung, die laut Angaben innerhalb von 21 Werktagen erfolgen sollte. Bis heute – also nach über 60 Tagen – ist keine Zahlung eingegangen.
Zusätzlich ist der Support aktuell nicht erreichbar: Es kommen keine Antworten mehr, neue Tickets können nicht erstellt werden und die angegebene E-Mail-Adresse wird nicht bearbeitet.
Ich habe mehrfach versucht, das Problem zu klären, jedoch ohne Erfolg.
Ich hoffe, dass sich das Unternehmen zeitnah dazu äußert und die offene Auszahlung endlich bearbeitet wird.
______________________
UPDATE auf die Antwort des Unternehmens:
Mir wurde mitgeteilt, dass die Auszahlung bis zu 30 Tage dauern kann. Auch diese Frist ist inzwischen mehr als deutlich überschritten.
Seitdem ist es mir nicht mehr möglich, den Support zu erreichen: Auf bestehende Anfragen erfolgt keine Antwort mehr, neue Tickets können nicht erstellt werden und alternative Kontaktwege stehen nicht zur Verfügung.
Damit gibt es aktuell keine Möglichkeit, den Status meiner Auszahlung zu klären.
Ich warte weiterhin auf eine konkrete Rückmeldung sowie die ausstehende Auszahlung.
Response from TradeXMasteryMar 26, 2026
Hallo M. Capristo,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen. Es tut uns sehr leid zu hören, dass Sie bereits so lange auf Ihre Auszahlung warten und zusätzlich Schwierigkeiten haben, unseren Support zu erreichen. Wir verstehen vollkommen, wie frustrierend und besorgniserregend diese Situation sein muss, insbesondere wenn die erwarteten Zeitrahmen nicht eingehalten wurden.
Bitte seien Sie versichert, dass Auszahlungen interne Prüf- und Bearbeitungsschritte durchlaufen, um die Einhaltung aller Richtlinien und die Sicherheit zu gewährleisten. Dennoch erkennen wir an, dass die Verzögerung sowie die fehlende Kommunikation nicht dem entsprechen, was wir anstreben, und entschuldigen uns aufrichtig dafür.
Wir bitten Sie, unseren Support über das Support-Widget auf unserer Website zu kontaktieren, damit wir Ihren Fall gezielt prüfen und Sie bestmöglich unterstützen können. Ihr Feedback ist uns sehr wichtig, und wir würden uns über die Möglichkeit freuen, Ihre Erfahrung zu verbessern und Ihr Vertrauen zurückzugewinnen.
Hello M. Capristo,
Thank you for taking the time to share your experience. We are very sorry to hear that you have been waiting so long for your payout and are also experiencing difficulties reaching our support team. We completely understand how frustrating and concerning this situation must be, especially when the expected timeframes have not been met.
Please rest assured that payouts go through internal review and processing steps to ensure compliance with all guidelines and maintain security. However, we acknowledge that the delay and lack of communication do not meet the standard we strive for, and we sincerely apologize.
We kindly ask you to contact our Support Team via the support widget on our website so we can review your case specifically and assist you further. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your trust.
RC
Rácsai N.
Csalók 🤬
Honapok óta vártam a kifizetésemre. Folyamatosan irtam nekik,hogy mi a hejzet,mikor kapom meg a pénzem. Folyamatosan le ráztak hogy 48 mulva fel veszi velem a kapcsolatot az illetékes osztály. A vége az lett fizetés helyett,Zárolták a fiokom,és megvádoltak Copi tradeléssel,ami nem igaz. Szoval ennyit a pénzemröl amit kemény munkával meg kerestem. Csalok,lehuzzák az embert és nem tudsz mitt tenni ellene,csak annyit hogy nagy ívbe kerüld el ezt a céget,csalo bandát
Response from TradeXMasteryMar 26, 2026
Kedves Rácsai Norbert,
Sajnálattal olvastuk a tapasztalatát, és teljes mértékben megértjük, mennyire frusztráló és felkavaró lehet ez a helyzet, különösen amikor kifizetésre vár. Őszintén sajnáljuk a kellemetlenségeket és az ezzel járó bizalomvesztést.
Szeretnénk hangsúlyozni, hogy minden fiók és kifizetési kérelem alapos ellenőrzési folyamaton megy keresztül a szabályok betartásának biztosítása érdekében. Amennyiben bármilyen eltérés merül fel, az további vizsgálatot vonhat maga után, ami befolyásolhatja a kifizetés feldolgozását is. Ugyanakkor megértjük, hogy a kommunikáció hiánya és a helyzet kezelése komoly aggodalmat okozhatott.
Kérjük, vegye fel a kapcsolatot ügyfélszolgálatunkkal a weboldalunkon található support widgeten keresztül, hogy csapatunk részletesen megvizsgálhassa az ügyét és segítséget nyújthasson. Nagyra értékeljük visszajelzését, és hálásak lennénk a lehetőségért, hogy javíthassunk a tapasztalatán.
Dear Norbert Rácsai,
We are sorry to hear about your experience and fully understand how frustrating and upsetting this situation must be, especially when waiting for a payout. We sincerely apologize for the inconvenience and the loss of trust this may have caused.
We would like to emphasize that all accounts and payout requests go through a thorough review process to ensure compliance with our rules. If any discrepancies arise, further investigation may be required, which can impact the payout process. That said, we understand that the lack of communication and how this was handled may have caused serious concern.
We kindly ask you to contact our Support Team via the support widget on our website so our team can review your case in detail and assist you further. Your feedback is important to us, and we would appreciate the opportunity to improve your experience.
GL
Gabriel L.
Payout arrived today !
Another FULL payout arrived today!
Was a decent amount too $$
Tradexmastery PAYS!!
Love this prop firm, will continue using and continuing to recommend people to it!
Response from TradeXMasteryMar 26, 2026
Thank you, Gabriel! We’re thrilled your payout arrived smoothly and that you’re having a great experience with us! Your support and recommendations mean a lot to our team, enjoy your continued success! 🚀
MA
Miguel angel Bello M.
estafadores no pagan los retiros y…
estafadores no pagan los retiros y luego invetan violaciones de reglas absurdas para no pagar
Response from TradeXMasteryMar 26, 2026
Hola Miguel Ángel,
Lamentamos mucho escuchar sobre tu experiencia y entendemos lo frustrante que debe ser no recibir un retiro y sentir que no se te han dado explicaciones claras.
Pedimos sinceras disculpas por cualquier inconveniente causado y por la falta de comunicación que has experimentado. Situaciones relacionadas con revisiones de reglas y pagos deben manejarse con total claridad y transparencia.
Te pedimos que contactes nuevamente con nuestro equipo de soporte a través del widget de soporte en nuestra web para que podamos revisar tu caso en detalle. Tu feedback es muy importante para nosotros y esperamos poder mejorar tu experiencia y recuperar tu confianza.
Hi Miguel Ángel,
We’re very sorry to hear about your experience and understand how frustrating it must be not to receive a payout and feel that clear explanations were not provided.
We sincerely apologize for any inconvenience caused and for the lack of communication you’ve experienced. Situations involving rule reviews and payouts should always be handled with clarity and transparency.
Please contact our Support Team again through the support widget on our website so your case can be reviewed in detail. Your feedback is very important to us, and we hope to improve your experience and restore your trust.
