TradeXMastery Reviews | Read Customer Reviews of tradexmastery.com

TradeXMastery Reviews | Read Customer Reviews of tradexmastery.com

TradeXMastery reviews

507 approved reviews, newest moderated first

customer
Nov 20, 2025
Fantastic prop firm….
Fantastic prop firm….. they deliver exactly what they promise and very transparent
Response from TradeXMasteryNov 20, 2025
Thank you for your fantastic feedback, we appreciate your trust and support! 😊
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Mrs
Nov 20, 2025
Beware…well calculated payout delay!! Stay Away!!
Successfully passed a one step challenge. Waited 8 days before I could request a payout.. It was held over 26 working days (excluding holidays and weekends) only to be denied immediately the day that I went on drawdown therefore lost the account. Please stay away from this prop firm..especially if you are not a member of the MLM It’s not fair..held the account since September only to lose it mid November and zero payout due to the delay. If the payouts were approved normally, I had well over $10k I had put my hours into which would in return would have compensated my time.
Response from TradeXMasteryNov 21, 2025
Hello, thank you for sharing your experience. We are genuinely sorry to hear how frustrated you feel about the payout delay and the loss of your account. A situation like this is never what we want for our traders, and we understand how disappointing it is when your hard work and time do not see the return you expected. Please reach out to our Support Team through the support widget on our website so we can review the details of your payout request and timeline. We want to understand what happened and work toward a fair resolution. If there is anything that could help improve your experience or encourage you to update your rating, we would be grateful to hear it.
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customer
Nov 20, 2025
After
After. I complained about some customers service issues regarding their response timelines and vagueness ever since the new changes. I was promptly contacted and was given a complimentary bonus. So far their response times and drive to resolve my issues was genuine. I hope that payouts will also be likewise
Response from TradeXMasteryNov 20, 2025
Thank you for sharing your experience with us! We are glad our team was able to connect with you promptly and provide a resolution. It is great to hear that you noticed an improvement in our response times and clarity as well. We are also continuing to work on making payout processing smoother and more consistent, and we hope your future requests reflect these improvements. If you need anything, we are always here to help through the support widget on our website.
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Andy
Nov 19, 2025
Pretty good prop, have improved in some areas, room for improvement in others
The challenge rules are really nice. The customer service speed has greatly improved. My experience with customer service has been good. Unfortunately, the payouts take really long. Some competitors are 48 hours. I had to wait 21 days on $1100 withdrawal (which I guess is considered a large withdrawal but this is actually small).
Response from TradeXMasteryNov 19, 2025
Hi Andy, thank you for sharing your feedback with us! We are glad to hear that you are enjoying the challenge rules and that our customer service speed has improved for you. We understand your frustration regarding the 21 day payout, and we know how important fast processing is for our traders. According to our records, your first payout from Oct 8th was completed on Nov 6th, which was still within our 21 business day processing window outlined on our website, and we appreciate your patience throughout that period. We also see that you requested another payout on November 11th, and we hope to process this one sooner for you. Our team is continually working on improving withdrawal times, and your comments help us prioritize this further. If you need anything else, please feel free to reach out through the support widget so we can continue improving your experience and hopefully increase your rating.
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customer
Nov 18, 2025
La empresa mas mala
La empresa mas mala. Y tarda mucho por pagar. Solo estafa Eso es lo que ustedes dicen pero es mal duran mucho tiempo para pagar Tenia otra cuenta de 50k duran mas de un mes para pagar , es mala es una pirámide y mala y ay muchos conocidos también esa empresa y ni sirve no está certificada , es mala y nunca volvería a comprar una cuenta ahi y tampoco la recomiendo
Response from TradeXMasteryNov 19, 2025
Hola, gracias por compartir tu opinión. Hemos revisado tu caso y, según nuestros registros, no has solicitado ningún retiro ni te has comunicado con nuestro equipo sobre pagos, por lo que queremos ayudarte a aclarar cualquier confusión. Lamentamos que tengas esta impresión y nuestro equipo de soporte está disponible mediante el widget en nuestra página para asistirte. También queremos saber qué podría mejorar tu experiencia o cambiar tu valoración.
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customer
Nov 18, 2025
Fast and clean
Fast and clean
Response from TradeXMasteryNov 18, 2025
Thank you for sharing your positive experience with us! We are glad to hear that everything felt fast and clean for you. Our team is always working to maintain that level of service and make every interaction smooth and reliable. If there is anything we could do to make your experience even better or increase your rating, please let us know through the support widget on our website. We appreciate your feedback and look forward to supporting you again.
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Mario R.
Nov 18, 2025
Ok fast traiding
Ok fast traiding
Response from TradeXMasteryNov 18, 2025
Hi Mario, thank you for sharing your positive experience with our fast trading process! We are glad to hear things went smoothly for you. If there is anything we can improve to make your experience even better or increase your rating, our Support Team is always available through the support widget on our website. We appreciate your trust and look forward to supporting you again.
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Sami J.
Nov 18, 2025
A Very Disappointing and Untrustworthy Experience
One of my friends told me about a platform called Tradex Mastry. Since I own a financial services and brokerage company, I introduced this company to some clients and trainees. Unfortunately, all of them ended up losing their accounts — except for me. I personally achieved profits of $1,965 on a $200,000 funded account. I passed the first challenge (10%) and the second challenge (5%), and even exceeded 18% total performance. It took me more than a month of consistent trading to reach these results. But after requesting my payout, everything changed. I waited two months without receiving any of my money, and I did not get any response from the company — not even an update about when the funds would be processed. This happened despite the company’s own policy stating that withdrawals require 21 business days. My experience clearly shows that this company violates its own policies and holds clients’ funds, which is unacceptable. I became extremely frustrated, to the point where it affected my trading decisions and made me lose confidence in trading altogether.
Response from TradeXMasteryNov 19, 2025
Hi Sami, thank you for sharing your experience. We are truly sorry for the frustration you faced and for the impact it had on your trading. Based on our internal review, your payout request could not be fulfilled because your account balance dropped below the amount you requested, which made the payout request no longer eligible for processing. We understand how disappointing this feels, especially after your consistent work and strong results. Our team is ready to review everything with you through the support widget on our website so we can clarify the situation.
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