Denisa
Account deleted after payout request
I passed the TradeXMastery challenge, got KYC approved, and requested my $2,403 payout on October 3rd. All trades were manual through TradeLocker from my personal laptop at home and mobile when out, always from Prague, Czech Republic. After 2 months, while I was constantly questioning why it takes to long and the support kept me telling to wait and be patient, they suspended my funded account claiming "reverse hedging", "copy trading", too many IPs/devices. No specific trade IDs or proof ever provided. The explanation about “30 IPs” and “37 device IDs” is honestly ridiculous. Mobile data and home Wi‑Fi naturally rotate IPs, and TradeLocker counts different browsers and sessions as different “devices”. That doesn’t mean I broke any rules or shared my account. I traded my own account, and did the work to pass. I was about to send them complete evidence (KYC screenshots, O2/Vodafone ISP bills, device IMEI/serial numbers) but their tickets DON'T ACCEPT ATTACHMENTS. Every appeal got closed with the same "escalated to billing" copy-paste. After 2+ months of waiting, they didn't just deny payout - they PERMANENTLY DELETED my account. Their excuses don't hold up: 30 "IPs" = normal Czech mobile data rotation (have ISP proof) 37 "devices" = TradeLocker browser fingerprinting (Chrome/incognito/Safari) No hedging/copy trades This is textbook scam behavior: succeed → request payout → invent violations → block evidence → delete account → steal profits. As Akashx annual member who chose them as "partner", I've escalated there too and I am waiting for their reaction. Stay away from TradeXMastery. It is a scam company.




