trademark-genius.com Reviews | Read Customer Reviews of trademark-genius.com

trademark-genius.com Reviews | Read Customer Reviews of trademark-genius.com

trademark-genius.com reviews

50 approved reviews, newest moderated first

Pipelign A.
Jul 22, 2026
Trademark Genius was there through the entire process
I worked with Lori at Trademark-genius from application through obtaining my Registered Trademark. She responded promptly to every email request and kept me up to date with the process. They made sure the submissions were accurate and complete, keeping the process moving smoothly.
Response from trademark-genius.comJul 27, 2026
Thank you so much for your kind words! We're so happy to hear you had a great experience working with Lori. We know the trademark process can feel overwhelming at times, so it's great to hear that her communication and attention to detail helped make everything go smoothly. Thank you for trusting Trademark Genius with your brand, and congratulations on your registered trademark!
Report
William S.
Jul 15, 2026
Jennifer at trademark genius is the…
Jennifer at trademark genius is the best ever and has actually found a lot of scam mail trying to charge me for misc stuff that I almost paid for
Response from trademark-genius.comJul 15, 2026
Thank you so much for your wonderful review! It truly means a lot to us. We're so glad Jennifer was able to help you identify those misleading trademark solicitations before you made any unnecessary payments. Unfortunately, scam mail is very common after filing a trademark, so we're always happy to help our clients navigate the process and avoid those pitfalls. We appreciate you trusting Trademark Genius with your trademark journey and look forward to continuing to support you every step of the way!
Report
T P.
Jul 8, 2026
They’re total scam bags
They’re total scam bags . Do not file or provide your information with them . Even if you start the process and Brandon they will continuously sent you more emails and also phishing emails pretending to be patent office to collect money from you . If you already made this wrong decision they and get out of it as soon as possible . They are complete scammers and fraud . Not to mention many bait and switch situations .
Response from trademark-genius.comJul 9, 2026
We're sorry to hear you feel this way. To clarify, Trademark Genius is not the USPTO (United States Patent and Trademark Office), nor have we ever represented ourselves as the USPTO. We are a private trademark filing company that assists clients with preparing and submitting trademark applications to the USPTO. This information is clearly disclosed throughout our website and Terms of Service. We do not send phishing emails or pretend to be the Patent Office. Throughout the trademark process, clients may receive official correspondence directly from the USPTO, as well as unsolicited communications from third parties that monitor newly filed trademark applications. These third-party solicitations are common within the trademark industry but are not affiliated with Trademark Genius or the USPTO. We also do not engage in "bait and switch" pricing. Our service fees, applicable USPTO filing fees, and all terms are disclosed before purchase and are available for customers to review prior to checkout. We take pride in helping thousands of businesses navigate the trademark process and encourage any customer with questions about their application or our services to contact us directly so we can assist them.
Report
Taryn M.
Jun 30, 2026
Customer service is top tier
Customer service is top tier. Any issues I had were addressed promptly and efficiently. Thank you for being so professional and courteous throughout my trademarking process.
Response from trademark-genius.comJun 30, 2026
Thank you so much for your kind words! We're so happy to hear that you had a positive experience with our team. We truly appreciate you taking the time to share your experience. We wish you all the best with your brand!
Report
Rob S.
Jun 25, 2026
Great so far!
Lori has been incredible - easy to work with and very responsive! Have bene using trademark genius for a few months now and no complaints!
Response from trademark-genius.comJun 26, 2026
Thank you for your kind words! We're so glad to hear you've had a great experience working with our team. We truly appreciate your support!
Report
JF
Jun 15, 2026
Great support
Lori was fantastic! Answered all of my questions quickly and clearly, making this process simple and streamlined.
Response from trademark-genius.comJun 17, 2026
Thank you for your support!
Report
Fairhaven V.
Mar 26, 2026
Bait and switch scammers
Bait and switch scammers. Their website says $99 to get a trade mark renewed then they try to draw your card for $450 when you challenge them on this practice they send you a 2000 word terms of agreement that I never agreed to. Then they charged me $50 to cancel the filing.
Response from trademark-genius.comJun 17, 2026
We're sorry to hear that your experience did not meet your expectations. We strive to be transparent throughout the trademark process, including providing information regarding both our service fees and the required government filing fees. These fees are outlined during the ordering process and in the Terms of Service accepted at checkout. We understand that unexpected costs can be frustrating, and we regret any confusion regarding the fees associated with your filing. In this case, services had already been initiated prior to the cancellation request, which is why a cancellation fee was applied in accordance with our policy. We appreciate your feedback and are always looking for ways to improve our communication and customer experience. If you have any additional questions about your order, please feel free to contact our support team and we would be happy to assist.
Report
Martin B.
Mar 18, 2026
Total racket
i'll echo others - not sure an actual lawyer works for trademark-genius. In my case they kept throwing up roadblocks to doing the application then suggested that to get a refund, i still had to pay them to cancel. Because of the time period to get this to the finish line, I was then beyond the normal dispute period for the transaction. I believe all of this is by design and the site purely exists to extract money from founders who are short on time and don't have their own personal lawyers.
Response from trademark-genius.comJun 17, 2026
We're sorry to hear that your experience did not meet your expectations. Our goal is to help customers navigate the trademark process and comply with USPTO requirements, which can sometimes require additional information or documentation before an application can be submitted. We understand that this can feel frustrating, especially when timelines are important. Regarding cancellations, our policies and applicable fees are disclosed during the ordering process and in the Terms of Service accepted at checkout. In cases where services have already been initiated, a cancellation fee may apply. We value all customer feedback and continuously work to improve our processes and communication. We appreciate you sharing your experience and wish you the best moving forward.
Report