TRAReviews of tra.com

Don’t let the 4&5 star reviews fool you, surely they must pay for those with the money they rob you of. Do your own due diligence and read the newest 1stars and you will see countless people stating the same experience I am posting this review for. This company tried to scam my sister under the guise of helping her with an old IRS tax balance, they provided her absolutely nothing but taking money from her. When they wanted their money, they’re quickly able to call and hound you for it, but when you try contacting them to resolve matters or request documentation of what exactly they’ve done that they’re collecting payments for, suddenly no one can answer a phone or return a voicemail and when they do they have major attitudes & get defensive when you speak back to them with the same energy. They don’t seem to appreciate that, funny. Even their email responses are unprofessional. Audra Cashman & Sam Anaya are some of the rudest “associates” at a “professional” company I’ve ever had the displeasure of dealing with. When advised we were in contact with law enforcement and our attorney, Sam found it appropriate to respond “You can call the president as well if you would like”. What a joke. TRA, you can save any phony response back to this review, it’s not welcomed nor needed. Not sure how you people put your heads on pillows at night taking advantage of people.

I received my first bill from the IRS in yesterday's mail (attached). I want to voice my displeasure of what TRA did not do for me. They did not find an economical solution to my tax problems, they filed taxes that I had already done or could have done. And only managed to get $1100 abated in penalties. I am left with a $53,867.02 tax bill that includes $3800 in interest and $5600 in penalties. On top of that I incurred a $4000 bill from TRA for this "lack" of assistance that has further set me back financially and from having the ability to pay every day bills including the new $683.00 IRS tax bill that I have on monthly basis. Their business practices are questionable as it relates to your advertising and your transparency as to what can be done for individual is bologna. Just because you fill out a spreadsheet that says you have XYZ funds doesn't make it true, the fact the real every day expenses that individuals and families have incurred are not considered (whether by TRA or the IRS) is not right. I am now deeper in debt than I was when I came to TRA.

Do Not Use! Save your money. Hidden fees and with not honor the refund if they can’t get you a resolution as promised.

TERRIBLE!!! The worst service I have seen to date. I was looking for a reputable company. I have gotten 130 calls from them asking the same question. Then you say pull me off your list and they hang up. I will not stop posting this till the rating they have drops DRAMATICALLY!!!

NOTE- Many of the reviews below that give 3 stars or better are all about initial contact, communication of the process. That's good, but NOT the real reason you should be writing a review. It should be about END RESULTS & OUTCOMES. Has anyone ever gotten their actual TAX DEBT reduced? If you haven't- the REVIEW should be placed when your transaction is done w/ them & NOT before then. If they helped to reduce your tax debt- then a 5 would be appropriate, but if they haven't. Then you should be giving them a 1 star review! Important to note- the ones giving a 5 star review- could be an actual employee of theirs too to boost their averages. So far- I have not seen anyone get their TAX Debt reduced- including myself! I tried ATS Tax Group too & lost $4500 of my own money for the service that they said they'll do, but didn't. Optima Tax Relief sucks too. Best to go on irs.gov & ask for an Offer of Compromise. I think they're the only ones who can do anything. Forgiveness of your debt has to come directly from them through their website approval system.

I contracted tax relief advocates thinking I would get some questions answered. What a HUGE mistake within 30 seconds on putting my information on their contact me firm my phone started blowing up with phone calls AND text messages from over 10 people. I’ve told them I don’t want to be contacted by more than one person, they don’t care. It’s been 2 weeks and the calls and text won’t stop. I have blocked so many numbers it’s insane.

DO NOT USE THEM. My husband owed the IRS money so he decided to call TRA. He signed up with them got all his paperwork and they took his $595 upfront fee. After not hearing from our representative I told him to cancel it. It was within the 3 day cancellation window. He signed the cancellation notice and I send it to them. The representative still (Macy) did not get back to us until a week later. In between this time we had put a dispute on the account. This was at the beginning of December. She advised that the money would be refunded when the dispute was resolved. The dispute was resolved and I forwarded her all the paperwork from the bank that she continued to ask for. Now it is going on February and I keep getting the run around that we have not received anything from the bank. I emailed the paperwork to her from the bank. They still have not refunded any of the money. And it’s the beginning of February. I took care of the IRS myself. Stay away from them!

I sued them THEY ARE SCAM ARTISTS don't use them They need to be closed down