TRAReviews of tra.com

THEY ARE TOTALLY FRAUD, THEY TOOK THE DOWN PAYMENT AND FINANCED ME THROUGH THE FINANCE COMPANY WHO RUINED MY CREDIT, I PAID IRS $13000 FROM MY POCKET. THEY DID NOT DO ANYTHING AND THREATENED ME TO SELL MY PERSONAL INFO TO THE DARK WEB. PLEASE PLEASE STAY AWAY FROM THEM.

Aaron Sebreros did a good job of explaining all of the supports TRA offers in the initial conversation. I paid the $600 deposit in good faith. After following up after the time frame Aaron told me he said I qualify for OIC of xxx-xxxx amount. He then said their services was going to be another $4600. That is when I hit the breaks. Aaron stayed that on a recorded call if we were not satisfied with the offer we would get our $600 back. I called 7 different tax relief organizations after the cost of TRA was stated. 3 out of 7 would not take our business because of our income, amount owed and the fact we were already on a monthly installment agree with the IRS with no collection notices. They said they would be robbing us. All 7 states we would never be eligible for OIC. I took this information back to Aaron (all via email or text for documentation purposes) and he just blew it off as they did not know what they were doing like TRA. For over a week I have been requesting my $600 deposit refunded. My wife and I have ended up taking the advice of 2 tax relief places and paid off what we owe the IRS. I have contacted TRA Customer service twice with the last time saying their refund department reached out to Aaron and that is potentially why I have not heard anything in the 2 day time frame I was told. Aaron has since ghosted me in any attempts of communication.

Absolutely horrendous service. Paid them 20,000 dollars and have been ghosted. They did not file my 2025 taxes and no response to emails or text messages. Do not trust them.

They misinformed me about what I was paying for and basically I spent 600 dollars to be told that a debt of 5k would cost me 5k to have them mediate. How ridiculous is that? I am out 600 and will never do business with that dishonest enterprise again.

After spending $595 to have them review my case they informed me that they could reduce my $50k tax debt for the cost of $25k. If I had $25k laying around I could resolve the issue myself. Then they lowered my credit score by 20 points with a hard enquiry to see if they could loan me the $25k to no avail. Now my phone rings 20 - 30 times a day with spam calls offering me personal loans. Overall waste of time and money

If I could I'd give them none. I was dealing with a "senior" staff member. I called for a refund after a couple months & I've YET to receive it. I was told they're a BBB Accredited & they are not. You can't find it anywhere on the BBB'S page. All I want is my money back that I was told in the very beginning that if I'm not satisfied I could have back. Guess what I'm not satisfied!!!!! I just want my money back!!!!! This all started back in December of 2025

Paid them to do my taxes. $400. Filed an extension on my behalf without notifying me. No communication, no concept of customer service.

TRA IS A SCAM. They use scare tactics saying that the IRS is going to put Liens on your bank accounts and house. THey made us pay a retainer and they won't refund us. Total scam. They will not answer your questions and will try and scare you into signing up.