TownDrugStore.comReviews of towndrugstore.com

Pros: Legitimate pharmacy. I did get the meds I ordered. Pro: I ordered, paid, and sent my rx via online on a Tuesday. I received my order by Monday via FedEx. Con: I emailed with questions and I received no response. Con: I called x 5 and only received a voice mail. Con: I was not provided a tracking number. Meds stayed out in the Texas heat until I realized they were delivered. Con: The 'freezer block' was warm. Therefore the $3,000 worth of IV meds were not maintained at appropriate temp for long term storage (at room temp they are good for ~2 months only). Con: Online portal only shows "processing" even though order was already shipped. Would I order again? Most likely. I became concerned though when they would not respond to any communication.

Got some of my fertility medication from them. Experience was good and got my package in good condition fast. Only thing, though it odd and made me feel a bit uneasy, paying online with my card. Site had me enter my card info, then sent me to a different page with a different company name and asking me to fax a copy of my card info. Figured it out, was same company, just don’t like my card info going out so many places.

So far so good I do love that all my questions where answered and I was replied to quickly

The menopur did not come with a means to reconstitute them bw amp and vial. Had to order additional filter needles (dr said they should have come with order?). Otherwise fantastic service and shipping. Thank you sooo much :)

Product arrives within the 10 day window for delivery. All items were present. My credit card number was stolen after I ordered my products, but the credit card company quickly canceled the card.

To begin my order I talked with Izzy who was really enjoyable and helpful. 5 stars to him and the ease of ordering. My package came on the early side which came in really helpful bc i was ordering meds in the US on a daily basis until these meds came. This was even over a holiday, Thanksgiving! The only reason why i give 4 stars over 5 is bc one of the meds was on ice bc it needed refrigeration and the ice pack was only cool by the time it made its international adventure. I did read on the package that it was able to be at 25 degrees C but it decreased the life of the med. Not necessarily a problem bc im using the meds this cycle, but could have been an issue if i need to do a later cycle or something. All in all I definitely recommend this company. They saved me an immense amount of money over American pharmacies.

Reasonable price.

The ordering process, once I did it online, was seamless. I had trouble trying to get someone on the phone, as I wanted to do an over-the-phone order, and did not get a call back until two days later. However, the online process was just fine. My biggest complaint was that my shipment had the invoice taped to the top of the package with all of the names of the drugs and pricing on the packaging!! Very unsafe/unprofessional as this could make it easier for someone to seal, as it's a lot of money in that box, and violates any typical privacy laws regarding my healthcare. You really should not put that on the outside of the boxes in the future.