TourBeez Reviews | Read Customer Reviews of tourbeez.com

TourBeez Reviews | Read Customer Reviews of tourbeez.com

TourBeez reviews

415 approved reviews, newest moderated first

Rajesh G.
Jun 22, 2026
Excellent Tour Service For Niagara Falls.
Very pleased with the services and customer care. I booked early morning for a same day tour for 9 am. Nice that at that hour your telephone lines were open and they confirmed the ticket via email in about 15-20 minutes. The pricing was very good and pick up and drop facility is very helpful. Would recommend strongly.
Response from TourBeezJun 23, 2026
Thank you for your review! We're delighted to hear that our team could assist you with a smooth same day booking and that you appreciated our customer service, pricing, and convenient pick-up and drop-off service. Your recommendation means a lot to us, and we look forward to welcoming you on another TourBeez adventure!
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Felizardo V.
Jun 22, 2026
Very punctual
Very punctual, great trip, explanations, locations. Hani was a great host.
Response from TourBeezJun 23, 2026
Thank you for your lovely feedback! We're delighted to hear you enjoyed the punctual service, great trip, and informative experience. We'll be sure to pass your kind words on to Hani. We look forward to welcoming you again on another TourBeez adventure! 😊
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Ivie D.
Jun 22, 2026
Ticket took over 40mins when I bought…
Ticket took over 40mins when I bought online. Call customer service and it wasn't helpful.
Response from TourBeezJul 3, 2026
Thank you for your feedback regarding our Niagara Falls Tour. We are sorry to hear about the difficulties you experienced with the ticketing process and the support you received from customer service. We understand how frustrating it can be when an online purchase takes longer than expected and assistance does not meet your expectations. Your feedback is important to us, and we will review these concerns with our team to improve both our booking process and customer support experience. We will also reach out to you via email to better understand and address your concerns.
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Aditya G.
Jun 22, 2026
Good experience
Good experience
Response from TourBeezJun 23, 2026
Thank you for your feedback! We're glad you had a good experience with TourBeez!
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customer
Jun 22, 2026
Great
Lot of fun would recommend
Response from TourBeezJun 22, 2026
Thank you for your kind words! We're so happy to hear you had a lot of fun with TourBeez. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon.
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Gourav G.
Jun 22, 2026
I got the confirmation email after an…
I got the confirmation email after an hour almost after purchasing the ticket online,after paying almost $600 I was very scared whether I will get a confirmation or reference number ??even after making the payment I have not received any confirmation number !!you guys need to expedite that thing otherwise anyone can be in limbo on what to dooo!!I won’t recommend to buy from this website rather than buying in person is best
Response from TourBeezJul 3, 2026
Thank you for your feedback regarding our Niagara Falls Tour. We sincerely apologize for the delay in receiving your booking confirmation and understand how concerning it must have been after making a significant payment without receiving an immediate confirmation or reference number. We appreciate you bringing this issue to our attention, as we recognize the importance of timely communication and reassurance during the booking process. Your feedback will be shared with our team as we work to improve our confirmation procedures and overall customer experience. We will also reach out to you via email to better understand and address your concerns.
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Sita K.
Jun 21, 2026
Feel the Niagara fall❤️
One of the best things to do in Niagara falls to do❤️❤️
Response from TourBeezJun 22, 2026
Thank you for the wonderful review! ❤️ We're glad to hear that your TourBeez experience was one of the highlights of your visit to Niagara Falls. We hope to see you again on another unforgettable adventure!
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Peter D.
Jun 21, 2026
Toller Fahrer Wilson Chow
Toller Fahrer Wilson Chow
Response from TourBeezJun 22, 2026
Thank you for your kind review! We're delighted to hear you had a great experience with Wilson Chow. We'll be sure to share your compliments with him. We hope to welcome you on another TourBeez adventure soon!
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