TouchDollsReviews of touchdolls.com

I placed 2 orders on the same day and never received any items. They will not tell me what is going with the orders and will not respond to emails. Awful service.

Still don’t have my order since they changed over to tdassociates there’s no customer support

I bought two misters boxes. I got 7 items. Wrong size some small some large. It was supposed to be 5 small 5 medium. All the items missed. Quality is horrible. One of the jeans the sent were 11/30 huge huge on me. One Jean shirt for winter literally. Just horrible experience. I sent pictures of the wrong sizes. I ask for my missing items my missing sizes. It’s all horrible. The quality is worst than SHEIN. It’s just so disappointing. They haven’t answer me in two days. I’m just so over this. I want to returned all their 8 items. I’ll never never shop here again.

My dress came in time for my event and when I tell you I didn't have to get any alterations done. THE MATERIAL IS AMAZING AND ITS TRU TO SIZE. I WILL HIGHLY RECCOMEND AND BUY AGAIN.

Terrible customer service. I ordered 2 T shirts one month ago and never received my items. Worse yet, when I emailed customer service they told me they would ship my items, created a label for USPS, then never gave my Items to the carrier. Now they won’t even return my emails. Horrible company and horrible customer service. Will never order again.

Amazing! Purchasing this item I didn't read the description. However this company reached out to me immediately fix the issue & shipped my order the same exact day! Amazing quality, amazing customer service. Quick email response Quick Instagram response I can go on and on.This company made my birthday lavish ❤️.

Touch doll is a un responsible clothing store. As customers just have a mind they don’t care about their customer and don’t want to feel responsible for their items been stolen if you don’t pay for the insurance. Even after you over pay for their clothes. Have a mind if your items get stolen after they autorización to the carrier to leave your package anywhere without signature knowing your package can get stolen.

Over 40% of the reviews are negative. Instead of focusing on the star rating, consider the proportion of unfavorable reviews. I didn't receive my order, and their customer service was non-existing. I later found the same products on Amazon at a lower price. There was an error with my delivery address, and they didn't take responsibility for it. An inexperienced company lacking in responsibility and integrity.