Disillusioned
KINDA WORTHLESS
Although my phone(Samsung Galaxy Note20 ULTRA 5G) indicates 5G service, download speeds test at slightly faster than 3G. I'm currently at 10Gb into a 25Gb monthly plan. Texting apn to 611611 does nothing. Additionally, approximately every 5-6 months, I lose data connectivity COMPLETELY. This usually requires me to do their on-line troubleshooting for a half a dozen times before I get to talk to someone that runs me through the EXACT "corrective" steps outlined in the on-line troubleshooting. Only after I insist in talking with a higher level support does my data get restored but that usually requires 2 or 3 phone conversations. The slightly lower monthly cost is not worth the overall trouble.