Total Watch RepairReviews of totalwatchrepair.com

Has not arrived on time. I cannot give a rating for something that has not been delivered

Total Watch Repair is incompetent and dishonest. We sent my husband's watch to them after it stopped working. It is an automatic watch, which winds from hand motion. When I finally got the estimate for repair, TWR was quoting more than the cost of replacement for the watch. They said that several major parts were "broken, including the mainspring." The watch was never misused, and I asked for it to be returned. I took the watch to a local watch repair, and the gentleman there said he now tells his customers to avoid automatic watches. He merely wound the watch, and it has been working perfectly since then. Could this happen with a broken mainspring? I THINK NOT. They obviously never opened the watch and tried to scam us out of almost $1000.

First this review is for an online order. Ordering was very simple and fast. However trying to receive any update information from this organization regarding my order number 32143 is impossible. I sent them six different emails, all without any response. Shipping was to be 3 to 5 days and it is now 7 days, without any more information. I do not recommend this organization to any one for an online order. NOT RECOMMENDED.